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Great service, snugs fit really well and enjoyed every day. Thank you so much for the service and product

Excellent customer service, and the mind boggling way of creating custom moulds from just a smartphone picture is amazing!!

I have been using these for a couple of years and love them. Recently bought a set for my niece and the service was excellent. Highly recommend.

I think that my new Snugs Kidz magnet earphone are so cool! I love that they only fit my ears and nobody else's. The sound is amazing and it's like it's coming from my mind! 😃😃🎧 Miya, aged 10

My original delivery contained a left ear-mould, with my name on it, that was clearly made from someone else's impression. Snugs replaced it without me having to resend my impressions but the wait was frustrating. In use, the pair fit well but the smooth texture actually makes too good a seal. Unlike with a foam earplug, there is no opportunity for pressure equalisation. This detracts from the comfort and sound quality. I do feel Snugs are missing a trick here. Given the price point of the Snugs Pro, there ought to be something innovative about the texture or material or design that alleviates this issue.

as ever, great service with great products

From start to finish I’ve had help from the same person which has lead to a reliable and excellent service. Not to mention a fantastic product that’s incredibly comfortable and allows for great sound quality!

Excellent Product! Prompt delivery, exactly as described. Using with Campfire Audio Solaris and find them much less fatiguing using the custom tips.

A fantastic product backed up with amazing customer service! What more could you want?

Roni (9 years old) says - they are good!

Absolutely amazing service. Product quality is fantastic. Customer service is fantastic. I would 100% recommend these guys.

Excellent fit!

Absolutely fantastic customer service And an outstanding product.... extremely comfortable and help to produce a great sound from your iems... Highly recommended!

It is my first time to have music player A&K SR25 and IEM earphones CA Andromeda 2020. Then I joined head-fi.org and met a new nice friend through the website. He adviced me about Snugs, so I can have my own custom Andromeda 2020. At first I didn't understand and didn't really believe that Snugs would help with sound quality. I had to see an Audiologist to make a customised impression of my ears so that the Snugs would fit perfectly. Then when I got them, one of them was a bit too tight. I contacted Snugs, and got Emma to help me. But then it went quiet til I thought that was it. Then today just out of the blue I have got a post packet from Snugs and it was an extra piece that now fit my ear much better and of course, it help to give such a different sound quality. Snugs deserves 5 star service and best product.

Fast, efficient and friendly service - excellent product for me

Great fit, my AirPods don’t fall out now

Outstanding product

Have a couple of products for my air pods and very happy with them so ordered a pair for my air pods pro and disappointed with the fit. The air pods pros just keep popping out. Disappointing.

Excellent! I've had my SnugsPro for a couple of days now and have them paired with a set of Master & Dynamic MW07 Plus's. I always have a hard time getting in ear monitors to fit. I previously had a pair of custom fit Braggi's, but the charging unit stopped working. These work way better and fit much better. They are super comfortable. The sound of the MW07's is much improved as well. The only inconvenience is that they don't fit in the charging case with the tips on, but I knew that was going to be an issue going in. It is a small price to pay for great fit and great sound. Thank you Snugs!

The fit is great, very comfortable. Presentation case is really handy. Looking forward to using them!