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Very easy and fast
Quick and efficient
Inexpensive and superfast service. We missed the theatre due to illness and were reimbursed witihin days. Thanks so much.
Easy claim procedure, with added help of the PDF conversion service Quick and easy process, refund in bank within a week
Due to really bad weather conditions we unfortunately were unable to make the event. We had taken out cancellation insurance and it was a relatively easy process to claim back the cost of the tickets
It was sad that we had to cancel, but it was easy to find out what we had to do to get a refund. It was easy to fill in the request and the response came quick. The money was refunded quick as well. Thanks!
Quick but didn't get a full refund as I had expected
After my husband becoming poorly we couldnt attend our booking. The refund team has been great, thank you.
Due to illness we unfortunately had to cancel our tickets. The acknowledgement of my application was immediate and a promise to respond within 7 days. My refund arrived within this timeframe. Excellent service
Cannot fault this refund company at all. Very prompt response and refund. Have used twice now and it’s definitely worth while.
Prompt payment however no communication has to initiate all communication
Quick and simple.
Response and refund was prompt with no issues.
Easy and fast
Clear, easy process. Refund for event missed issued swiftly. So glad I took out this cover!
Refund was processed inside a week.
I visit the theatre a lot and always take out ticket refund protection but have never needed to use it until now. I found the downloading and attachment process of the required documents for the ticket refund form a bit complicated and therefore time consuming. However my enquiry was dealt with very quickly and was resolved successfully. Thank you to everyone involved.
A very simple and quick process
No argument, quick refund.
thanks for the quick processing of the request.
