1551 US Hwy 1, #650891, 32960, Vero Beach,
1 out of the Damsels is DOA. Sent a pic asap. They ask me to go to the website fill out a form then the form doesn’t work properly, etc etc… Too difficult, seems like they try to make it difficult! Many places refund ASAP once they receive the pic.
Very professional and responsive.
This is my second order with them and all my fish came alive and well. They immediately refunded me for FedEx delays and on my previous order I had one DOA that they immediately credited me for top notch customer service on the chat
Fish arrived alive and well. So did the corals. And the articles were as described (size and color)
Always excellent product, quick, and keeps you up to date on shipping.
I was skeptical about buying a live fish online, the order was fulfilled and shipped overnight within hours, to no fault of saltwaterfish.com, Fedex delayed the shipment, when I reached out to see if this was okay, the representative said they will contact Fedex and ensure it will arrive the next day at no charge to me. Sure enough, the next morning my fish arrived alive and well! The packaging was done with extreme care and the Mandarins were just as I ordered on the site. I will for sure use them again and would recommend them to anyone else in the hobby!
I found after researching that Saltwater fish.com has the best in stock selection and always has some kind of bonus.
Website was easy to navigate and prices were reasonable! Received them on time! One was doa but it’s to be expected sometimes other than that rest was happy and healthy.
This is such a great company. They are so caring and helpful. My orders go through Memphis and there have been a couple of weather delays. The customer service team lets me know of the delay and what to do when the shipment arrives. And I think they are just as sad when one doesn’t make it. Very good company.
I love ordering from this place lots of fish and coral to choose from and shipping is very good I must say I only give 4 stars because as we all know no one is perfect but still a awesome place. Carri M
Great! Recommend
Fish are in good health there pretty if you have a problem they answer you fast and you get a credit if one dies in 15 days so I like them
Great experience each time I place an order.
Great selection, always quick delivery on time. And there live stock are always healthy. Will continue to buy from them.
Placing second order and service, communication have been great. In first order I had one fish not make it and I reached out to customer service and they quickly gave me a credit. I was also on a waiting list for a fish and it came in within a week. Will continue to use saltwaterfish.com
Great customer service and fast shipping!!
I looked at several sites, Saltwaterfish.com had the Items that I wanted, The other sites didn't have the inventory I needed.....
I have only had great experiences when ordering with them and they do stand behind their products.
The quality of the fish and packaging is truly impressive. The box is appropriately labeled and stuffed with foam to ensure the safety of your fish. What I find most impressive about this company, the immediate responsive and correct any errors, the no hassle experience, and the prices are worthy of repeat business. I would highly recommend using Saltwaterfish.com as your primary source to build your aquarium with quality livestock.
I am in the process of stocking my 120 gallon reef. Everything with two exceptions (which died) has come from Saltwaterfish.com.. Corals and especially fish have been very healthy on arrival with no loss. I can not say the same for the very few "brick and mortar" stores available to me in my area. Purchase with confidence from these guys!