Company Details

I have been a saltwater fish.com customer For about 6 months.. I have Placed Several orders and every time that I need assistance placing an order the staff is most generous and assisting me in those efforts to complete my orders the product that I receive from salt water fish.com is excellent . I typically purchase several frags of the same coral family in order to build an established colony. II feel that the Pricing is most fair and once again the staff is especially kind and assisting with orders. I will continue to Utilize saltwater fish.com as my number one source of salt water fish corals and inverts.

Received shipment packed with ice packs. Temps in the shipping bags 52-54 degrees. Mandarin goby & spiny urchin DOA. Mushroom turned inside out, toadstool leather iffy. Feather dusters appear to be ok, but time will tell. You would think they’d know how to do this by now…..Never again will I order marine livestock on-line.

great customer service,fast delivery 🚚 and great prices A+

Easy website, but many fish sales or prices did not represent fish available.

I have spent a lot of money from this website and has mixed results. Some fish survived and some didn't. I would say 40% of the fish that I have bought have survived. They did honor their guarantee with store credit which I can appreciate, but the last order they sent me a Coral beauty angelfish that had a visible bacterial infection on its right eye that spread to the rest of its body, eventually killing the fish. Unfortunately for me, it was 2 days passed the guarantee period when it died. I attempted to treat the fish in my quarantine tank with antibiotics with no success. After that incident, I began to question their business practices. Why send a fish with a visible infection?

Ordering and checkout was super easy. I got several updates to the status of my order during the process after placed it. My two lettuce nudibranches came in a very well packed/safe shipping box. Both were in very good condition and after acclimation took right to the aquarium. I will definitely be ordering from them again.

I have had the best customer service every time I order and I'm always happy with my orders! Chrissy was so helpful and answered all of my questions. I highly recommend them!

Excellent service. Had a DOA and they replaced with no issues. Just placed my second order!

fish are healthy. sales are great

Great quality shipping has issues on FedEx with next day turns into two-day results are most time dead fish on arrival. Quick response and credit great customer service have used four or five times and will continue to use

Ordered a fish and it was healthy when I received. And it was on time. Thanks.

Excellent service all the way around. Actually blown away;-0

Chrissy was very helpful

Too many items are on waiting list. I am never notified when they come off

Closer to 4.5 stars. Their prices are a little higher than I would normally pay so I have to take a star. Other sites have been an absolute hassle to work with and their packaging practices are garbage. Saltwaterfish has been on the mark and provide high quality marine life. So I guess that’s where my extra money is going. No complaints other than the price.

Excellent service

Lots of availability and tons of discounts

Very easy even for an old fashioned guy as myself.

The shipment arrived safely and in good condition. It also arrived in a timely manner.

Butterfly seems week on arrival - package was left without a doorbell ring - ice pack was melted on arrival.