Company Details

I love saltwater fish sooo I'm sooo excited too see what I get tomorrow

Nice stuff great site

Looking forward to receiving my new fish!

These guys are great I have ordered several fish and only lost one but even then the were so great to work with at giving me credit so I could replace my lost fish

Customer service is spot on they solved every issue and question I have highly recommended them

Ordered a group of ten blue legged hermit crabs and one gobi fish. Gobi seems healthy, crabs however were all dead/empty shells except for 1. It's possible this was due to shipping but unfortunate. Probably will not order again.

I had one DOA follow the procedures of credit was issued no questions asked just as indicated on their website that we shipped another fish with a different fish order i had no problems on Accommodating the changes. They got it all right.

Received dead livestock which was quickly refunded and credited

Great Prices/Specials. Very large inventory of Livestock. Very helpful.

my livestock order came in a day late from Fed ex overnight. 3 doa's and took pictures and contacted Saltwater fish.com. Representative was very helpful and emailed me the replacement form. Im hoping next carrier will treat with care

Great website, great prices especially with coupon codes, lots to choose from. I'll be back

This is my second order there was a fish loss 1 died in transit therest of my order was intact and fine and there sending a replacement asap witch very nice I have no complaints and give them a five star rating

Chat customer service seemed very knowledgeable and answered my questions and helped to complete order

Bought 3 fish, 2 maroon clowns and 1 blue tang. One of the maroon clowns died the next day after receiving the fish, looked very sick when I received the fish. The Blue tang had fin rot, I definitely won’t buy anything from this website again

All the livestock I purchased seemed ok at first. Within no time not only did everything die, but the rest of my live stock as well. My tank was healthy and doing well until I added from this company. They were shipped when it was extremely hot outside, and this company put that blame on me! They said I should have picked up from UPS and not waited for delivery. In the policy it is only suggested as an option, not something that is critical. I sent them a picture of the diseased item but they would only give me credit not a refund. A lot of time and money went into getting my tank established. Now it is empty. They should have monitored when it was safe to ship. I don't think this is what killed them, rather a disease, but I'm sure it did not help.

I have used their website a few times and it is as genuine as it is easy to purchase from them. When one of the fish I ordered from them died soon after delivery, they made good on their promise and honored their guarantee on livestock. I am happy with this company.

Web site hard to understand

Very reasonable price.

This company has excellent customer service. If your fish dies in transit they will replace or refund your money asap. Very kind and send freq emails to check on its condition if it arrives in bad shape. Highly recommend this company!

Well this is the second time i have ordered, and so far i haven't had any issues with the quality of my purchase. And they were very good in helping me with whatever i needed. And I am a person that expect things to be done right.