Company

pictureframes.com

, , , US

About pictureframes.com

Pictureframes.com offers printing and custom framing for consumers, professionals, and small businesses seeking quality custom printing and framing services. At pictureframes.com, we believe that every memory deserves to be showcased in a way that reflects its unique beauty and significance. Specializing in custom picture frames, we take pride in offering an extensive selection of high-quality frames designed to fit any style and décor. Each frame is handmade to order, ensuring that your vision comes to life with the utmost attention to detail. In addition to our framing services, we offer a comprehensive range of printing options, including high-quality prints on paper, canvas, wood, and metal. Whether you’re looking to transform a cherished family photo or a stunning piece of artwork, our state-of-the-art printing technology guarantees vibrant colors and exceptional clarity, allowing your images to shine in any format. We understand that the right frame can elevate your prints to a whole new level. That’s why we provide a diverse array of colors for mats and frames, enabling you to create a cohesive look that perfectly complements your space. Our team is dedicated to guiding you through the selection process, ensuring that your final presentation is not only beautiful but also uniquely yours. Customer satisfaction is at the heart of our business. We take the time to understand your needs and preferences, helping you craft the ideal combination of print and frame to enhance your cherished memories. Experience the joy of beautifully framed art and printed memories with pictureframes.com, where quality, selection, and personalized service come together to create the perfect presentation for your most treasured moments. SHOP NOW

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Tom 11 July 2024, 09:28

Their website is better than most - it will always be difficult to imagine and order a frame online

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Pam 11 July 2024, 07:53

So easy to order and great deal. Still waiting on delivery but only been 2 days. Not 1st time ordering. It's always been a good experience.

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William P. 10 July 2024, 00:53

I love the selection of sizes and options. It's easy to navigate and filter on a desktop to help narrow down the choices. Customer service was fantastic the only time I had to use them. The mobile experience (at least on my phone) required reloading frames each time I looked at details on a particular frame (having to click "show more..." each time. But that's a small inconvenience.

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Isabel 09 July 2024, 21:42

I've been buying frames for many years from this company and never disappointed. The quality is great and so beautiful. I will continue to order from pictureframes in the future.

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Linda puiatti 09 July 2024, 19:46

My desktop has a problem checking out so I had to use my phone to order. Chat was not helpful.

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John Schambre 09 July 2024, 07:43

Took me awhile to get familiar with the website and the choices available. I never could figure out how to get the 30% discount. Otherwise, you had want I needed so I made the purchase.

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Anatole Iwanczuk 09 July 2024, 05:38

Great company exceot they don't ship frames chopped (dis-assembled) anymore. simpler shipping charges

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kroswald 09 July 2024, 02:32

last frame received was nice looking

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Marie 09 July 2024, 00:18

Super easy to place a custom order with a great selection and price.

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Alex 08 July 2024, 22:10

I ordered a frame. They never informed me that they were out of the frame until I reached out to ask about my status. They refunded me. I decided to give them another chance but I verified beforehand that the frame was back in stock. They said it was, so I re-ordered. The same situation played out a second time, with no notice that they couldn't actually fulfill my order until I reached out AGAIN - even after working with them to ensure the mistake wouldn't play out. Asked if they'd try to keep my business, made no effort. Not sure what operation they're running, but I'm not coming back for my framing needs. I'll find a better company.

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Larry 08 July 2024, 20:42

One the acrylic glass pieces has along cut in it, like it was supposed to be cut for something else

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Doug 08 July 2024, 08:17

Easy to do online, reasonably priced, and timely delivery.

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Nash-tn 08 July 2024, 01:38

Easy website, great choices, thank you for clear measurements. … awaiting the frame…. I’ll be back to let y’all know quality.

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Roger 07 July 2024, 22:23

Picture frames exactly what I wanted.

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sharon 07 July 2024, 18:40

The only place I could find that could make the exact frame that I needed.

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Bob 07 July 2024, 10:30

Quick response, over a holiday!

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Arthur 07 July 2024, 01:12

The frame I received was a different size from what I ordered. Your company did send me another frame. Seems like every order something goes wrong. Either a damaged frame, wrong size, faulty construction (one side an inch too short) or missing the hardware. Each time the company corrects the problem but it’s disappointing to always have to take pictures, email my complaint, wait for a response and wait for a replacement. Quality controls need to be improved.

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Suzanne 06 July 2024, 10:34

I had nothing but 5 stars for you for my first 2 orders, but this last one was quite disappointing. My frame came nicely assembled but the color of the frame was NOT what the picture on the web site showed. This was listed as a "slim turquoise wood" frame. Now everyone knows what turquoise looks like, the mineral or ore that comes out of the ground. It's a vibrant blue-green. This frame barely has any color, it's a very pale pastel mint green! And it was extremely disappointing since the first two frames I ordered were exquisite, just like the web site picture; well, actually better than the web site picture. So frankly, I now have a hesitant frame of mind (no pun intended) about ordering in the future.

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Judith Hodge 06 July 2024, 06:47

Bait and switch. I ordered a frame. I received a pile of UNFINISHED sticks. I spent over $100 and what I have is unusable. I had several exchanges with company who owned no responsibility for the deception. Bad company. Beware. These are many other reputable vendors.

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Michael 06 July 2024, 03:47

Easy use site