Company Details

Generally very good service , few little things that were not followed up on but I think I was too exhausted to push! Ms Darrian was a fantastic surgeon and put me at ease, what can I say about Dr Donnelly- the anaestist, that guy is incredible, very person centred, understanding and empathetic. Dr Rasian was the assisting fellow, again really good, especially post surgery but did put me under pressure on day 2 when I felt bullied and not listened too…

An amazing experience From the minute I got my initial meeting in frodsham I was looked after. I was informed at every step. My surgery was postponed for a week but when it came round it went smooth. I'm 10 weeks post op now and the support keeps on coming. Phoenix are there with any problems to guide you. Surgeons, nurses, admin. They are all fab. Highly recommend! My life has changed thanks to these people. Emma (inpatient coordinator) was amazing sharing helpful tips and ensuring i was informed about my stay.

Please don’t hesitate to pick up the phone & call phoenix Health they are amazing everyone you talk too Emma, Shelby, Chelsey, Susan, Mel, to name a few, can’t thank you enough 🩷 Also everyone at the pines, you all do an amazing job. Thank you nurse Debbie for helping me through 🩷

Had a gastric bypass 2 weeks ago from the moment they first contacted me I need id picked them right choice. The care from the nurses,the surgeons and admin overall communications have been fantastic, amazing room settled instantly and reassured from the moment I got there. Absolutely blessed to have had this done and at such an amazing place

I had a mini-bypass with The Phoenix in Manchester. Miss Darrian is great, she explained everything and I’m making a good recovery. I’m 8wks post op and I’ve already lost 35lb (including my LRD), I’m exercising for 45mins 5 times a week and really happy with everything so far.

Pheonix have been great in my journey. I am only 5 weeks post op but I'm feeling fantastic. They ensured I was ready both physically and mentaly for my surgery. I have receive lots of great advice and they are always on hand for any questions. My surgeon Mr Almeri was kind and compassionate and took the time to discuss my surgery with me. I am very grateful to have received this surgery and look forward to my journey. If you are considering surgery pick up the phone and have a chat with the team at pheonix you won't be dissapointed

I had my original surgery in May 21 which went perfect (you can read my review it should still be there). My surgery was very successful and Iv lost 14 stone, the surgery I just had was a minor problem that can happen to very few people (hernia) . All involved in my surgery were brilliant and informative. The Pheonix team have been with me every step of the way for over 3 years now, if I had my time all over I would do this all over again as I am made up with the results.

Very professional and friendly staff. They put you at ease right away. The doctors were super nice and gave lots of information before and after surgery. The aftercare was great. They made me feel relaxed.

Been a long journey had quite a few traumas throughout 8 weeks P.O. but know there is someone trying to keep me going. I thankyou once again for giving me my life back and not just an existence 😌

Had a gastric sleeve at the pines. Everything went brilliant. For checking in, to going to theatre and then back to room for recovery all staff were fantastic and reassuring. The nurses and health care couldn't do enough for you to make sure you were as comfortable as possible during your stay. Also the team from phoenix from my face 2 face appointment then calls pre op and post op absolutely amazing. Would highly recommend

I had a sleeve in Sept 21 and a Bypass in March 24. Both experiences were excellent. Staff are amazing, looked after me so well. Very attentive, caring and made me feel so comfortable. Two of my friends have also requested Phionix fir their Sleeves. It is nice that I can support them kniwing what lies ahead. From my heaviest 32 stone 2lbs I am.now 18 stone 10lbs. I feel amazing so I can not thank Phoenix enough for helping me with this fantastic journey. It is not easy but two years post op care you are truly looked after. 😊😊

The staff was amazing really couldnt ov asked for better x nothing was too much trouble for them x

First time at the Pines. Very discreet and professional. Everything worked like clockwork. Had a gastric sleeve and was up and about same day with NO pain. You had all the healthcare professionals dropping by your room all day so no problem if you wanted to ask a question. Overall service was great. Will be back if i need some skin revision next year!

I have just had bariatric surgery with Phoenix health and from the very start I cannot fault there service. My face to face was great discussing all options of surgery and helping me decide the right one for me which was gastric bypass OAGB. Communication from them was brilliant and timescale was great. The hospital I stayed at was The Pines Manchester and again faultless, well looked after, given great medical advise for aftercare and the surgeons and all staff brilliant, the one on one chats are really good and the dietician is there to see you too. I will definitely consider for any future surgery.

I had my gallbladder removed by Mr Almerie. He was brilliant, put me at ease, explained everything and surgery went perfectly. Could not recommend him enough. The whole phoenix team have been incredible from start to finish.

Great company from start to finish

What an amazing experience I had from miss darryren [sorry if I spelt it wrong ) my surgeon to drs nurses truly truly can't fault them at all What a team. What a company from when you are at the beginning of your pathway to the end .The office staff Melony and emma llyod what a person who helped me when I thought I have done wrong amazing . If you were thinking of picking a company please put these the topof your list . Honestly you won't be disappointed at all Please look at these first Thanks for everything you have done for me and my life and family Seriously words can't express what a experience Xxxxx

I want to thank everyone involved for everything they have done. I was treated amazingly and very efficient. I didn't have any worries or issues. I am going home very happy.

Had my surgery two days ago and the Phoenix team were amazing. Came away today feeling happy and confident about my surgery and meds and the team went out of their way to ensure I was ready to go home.

Amazing experience having surgery at The Pines Every step was explained and the care was excellent