Company

Old Brick Furniture

33-37 Warehouse Row, 12205, Albany, US

About Old Brick Furniture

If you LOVE quality furniture and mattresses at fair prices, shop Old Brick Furniture & Mattress Co. for the furniture you'll love at prices you'll love even more. For more than 25 years, our home furnishings store has empowered households like yours to never settle for less than the best. When ordinary furniture bores you or you need to replace worn pieces, you'll find intriguing selections in designs from traditional to modern. We understand that furniture and mattress shopping can be stressful, but our people-centered customer service keeps it hassle-free.

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TROMBLEY, BRIANNA 09 April 2017, 03:25

My fiancè and I were greeted when we walked in through the front door. We had questions and they were all answered to the best of the knowledge of the Salesman.

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MEEMKEN, KAREN 08 April 2017, 08:12

The Old Brick was wonderful. They delivered for free and set up bed after a mix up on their end. Great prices compared to other retailers.

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MURPHY, JIM 08 April 2017, 06:27

Non intrusive sales people. Good bargain.

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MORAND, AMBER 08 April 2017, 05:14

Great experience. Felt comfortable shopping, sales was knowledgeable. Furtniture came when expected with no issues

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Toodle 08 April 2017, 02:21

Great people to work with.

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Jennifer 08 April 2017, 01:28

I placed a substantial order that included a sectional couch, coffee table, entertainment center, and a cocktail table with two stools. The couch and the entertainment center were available for drop off right way but the coffee table and the cocktail table were on back order. No problem! We received the couch and entertainment center with no hiccups. There was a winter storm and it got delayed a week but Old Brick kept us on the loop. We then received the coffee table and just seconds after it was dropped off, we realized there was a sizable chip in the top. We called right away and the customer service rep set up an exchange for the following week. Very timely! And the replacement was perfect. We are currently still waiting on cocktail table and that's truly the only reason why I'm giving a 4/5. It was estimated that it be in at the end of March and now it's the first week in April. Overall a very happy customer! Thank you!

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LONA, MATHEW 08 April 2017, 01:22

great , and simple

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SINGER, DEBORAH 08 April 2017, 00:21

Couldn't be more pleased with my experience or my new sofa and recliner! I first visited on the extremely busy Presidents Day holiday. Those working were doing their best but there were just too many customers. Returned a couple days later and had wonderful assistance picking out fabric. My furniture was delivered 5 weeks to the day I ordered it. Both peices are terrific. Very happy with process from browsing to selecting to purchasing to delivery. Thank you!

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COLEEN 07 April 2017, 23:06

Love how the sales people are not pushy like some stores, love that they delivered my recliner that was in earlier than the sofa separate without charging extra, love that they were on time and friendly when delivering the furniture.

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BOLD, LISA 07 April 2017, 22:24

I think Old Brick is a great place because there is no sales pressure whatsoever and I love the selection.

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BELSTRAZ, CAROL 07 April 2017, 20:18

I had a great experience at Old Brick. I would advise anyone to shop for their furniture needs. I wend to three other stores before I ended up there, and the sales people were not too clingy. They were well informed and answered my questions. I loved the sofa and loveseat that I picked out. I also purchased end table2, coffee table, and an ottoman. They said it would take about 4 weeks to get them. They were delivered in 5. I was more than satisfied with their service. I would recommend them to all of my friends and family.

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PATTERSON, ANNETTE 07 April 2017, 19:27

Great store, quality furniture & the sales people are very nice, not pushy.

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ALISON 07 April 2017, 17:23

Quick and easy shopping experience. Got a good mattress set for a good price. When I went to pick it up only took a few minutes and people were nice.

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STEPHANIE 07 April 2017, 06:37

Great experience all around. From looking at mattresses to the actual delivery it was excellent. Everyone was knowledgeable and friendly.

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MURRAY, ANTHONY 07 April 2017, 05:49

The quality of their furniture is top notch. Everyone is always polite. The sales reps do not hover but they stand off ready and available to assist. their protection plan is worth it as well.

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Mark O'Brien 07 April 2017, 02:29

No pressure sales force, easily available if you need help or ask a question. Had to order, came in a timely manner. Arranged to pick up, warehouse help were very friendly as well as helpful loading. Thank you, Mark O'Brien

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SOUKUP, 06 April 2017, 21:38

Old brick has a great selection. I was amazed that I could customize the fabric and even the pillows of my couch and keep it within my price range. Very friendly staff too. We are so happy with our couch!

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BEGIN,RODNEY/KAREN 06 April 2017, 20:40

The recliner is defected n now I have to wait over a week for a service rep to come over n look at it! I need it now

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Vnesgrltrap 06 April 2017, 20:13

Great customer service! Chris was extremely accommodating!

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BRUCKER, PHILIP 06 April 2017, 20:12

Excellent service!