Oak Furniureland, Unit 10d South Marston Industial Estate, Viscount Way, SN3 4TN, Swindon, GB
Our Mission Home. It’s one little word, packed with so much potential. We know that home doesn’t happen overnight. Just like you, home grows over time. And here at Oak Furnitureland, we’ve got what you need to grow it. Whether you’re putting down roots, or looking for a bigger space, we make furniture designed for life’s journey, with style that’s made to last. Because you don’t just furnish a home, you grow one. How we do it We can offer great prices because we have strong relationships with our suppliers. We work directly with them to get the best quality furniture at the best possible price. We also have our own home delivery team. As delivery is completely under our control, we deliver to our customers’ homes efficiently – if ordered from stock, within 7 days. Once delivered, our after sales care team can give support and advice on furniture care. In the media Oak Furnitureland has been named in the Sunday Times Fast Track list for six years running. This is an industry award for the UK’s best growing companies. In addition, our furniture is regularly featured in home style magazines. All this means you can shop confidently with us. Browse our beautifully made furniture online, or visit one of our 100 stores. You’ll find great design for all kinds of home. And all our furniture is made for life.
My settee was delivered on the exact time on the day as they phoned me
Furniture came fully assembled and was installed quickly.
Accurate delivery date and time, customer service on delivery excellent. Effective communication throughout process of ordering and delivery
Very friendly staff and very quick response
great customer service - almost too attentive !!
A really pleasant time buying my sofas the manager was so helpful and such a lovely person really put me at ease and explained everything I would definitely recommend your store to my friends
Very helpful from Jon in store in the Paisley store. Thank you again!
my order was simply straight forward. furniture not delivered yet but i have bought from oak furniture land before so im expecting everything to go with out a hitch like my last lot of furniture. message received saying when my order will be delivered and a 3 hour slot.
Great service from Sean at Cribbs Bristol. Sean was very friendly and welcoming to me and my family. Let us have a good look round without bothering us. When we were ready to ask questions about what we wanted he was very helpful and knowledgeable. It’s so much better going into a store aswell and having a look and feel of the products you want to buy along with having people like Sean being there to answer any questions you might have which you wouldn’t get online. Thank you again Sean for being a star and we can’t wait for our delivery.
Excellent advice/service from the staff
Whilst the furniture was fab, Delivery although promptly arrived on Time as scheduled for 4pm was a bit shabby boxes of our furniture were wet and dented and were told by people delivering that it was a very wet day and so they got wet loading into van and then as we had paid for items to be placed into our upstairs bedroom my husband had to assist in firstly how to get items upstairs and help get said items upstairs just glad I didn’t pay out for them to put items together 🙄
The assistant was both helpful and friendly
Great service by your in store representative, just a shame that you do not remove and dispose of old furniture.
I wonder if there is a reason that Oak Furniture Land is not registered with the Furniture and Home Improvement Ombudsman. ? My Evie Sofa has developed three structural defects/breaks in under three years since delivery when a sofa is generally accepted to last between 7 and 12/15 years or so. I phoned OFl who wouldn't help as it was out of warranty. I've written to them about the quality of the product under the sale of goods act and of it possibly not being fit for purpose but no reply so far. The heaviest member of the family is 12st and we are not at an age where we jump on furniture. As they are not members of the ombudsman service it makes it difficult and costly to pursue. Fortunately we have legal practitioners in the family so that is a consideration once I have had the sofa independently inspected should OFl not engage with me. Hopefully Oak Furniture Land as a professional organisation will sort this out to uphold its reputation and I would prefer not to engage in a long drawn out process.
Our furniture was delivered and built up by Mark and Victor, both quickly and efficiently with a minimum of disruption.
Excellent service from Janice in the Ayr showroom who gave good advice on my new 3 seater leather sofa.
Very friendly professional staff
Happy with the service we received Delivery man where polite kept us informed with Delivery time
I recently visited Oak Furnitureland in Swindon on a Saturday and had a fantastic experience. With the expert guidance of John Luke, I found the perfect couch that exceeded all my expectations. His friendly, knowledgeable service made the whole process seamless. I highly recommend Oak Furnitureland and John Luke for their exceptional customer service and quality products!
very helpful and pleasant sales person (peter) who did not follow us around trying to sell as that puts people off buying - happy with the service we received
