Frankland Road, Blagrove, SN5 8YG, Swindon, GB
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being. We’re Neptune. We do what we do because we believe our designs can make your life that little bit happier, easier and better. We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart. We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home. Reviews At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too. Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right. Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Great quality items.
Efficient ordering, delivery and returns process. Nice quality products. Kept 2 items and returned a third. Overall, happy.
Fabulous stems, very genuine looking, high quality.
The service in the store was polite, helpful and efficient. The delivery was on time.. I am delighted with the rug.
Great products, beautifully designed. Assessories and furniture all excellent quality.
It is always pleasant dealing with Neptune Hove. However, I was disappointed to be told that a lamp once past its warranty cannot be repaired. A four-year lifespan for a lamp of quality is disappointing.
Quick shipment, excellent value for money. Bought my lamp/lampshade on sale.
Lovely helpful staff, always a warm welcome when coming to the stores See you soon
The original table had slight damage, but with help from the store manager at Bury St Edmunds, this was quickly sorted. With a replacement arriving on the 8/1/25 which is fantastic. The guys who delivered the table the second time we're ultra professional and super friendly.
Lovely quality wall lights! No problems with overall experience. Wouldn’t hesitate to order again
Have always love Neptune. Purchase a storage jar, and I’m very happy with it. It was a great price too. Just what I was looking for, for our biscuits. Looks great in the kitchen too.
Loved all of the items I purchased and would buy more often but find the postage extremely high if just ordering one Christmas decoration and very unfair that I cannot purchase the Neptune bag online as I don’t have a local store
Knew what I wanted before I visited. Saw this stool in Guildford store before Christmas and took my husband to see it in January. Lovely staff, seeing we were local arranged for the stool to come to store rather than us I get a delivery charge. Really appreciated that, thank you. Ludlow is beautifully constructed, solid attractive and comfortable
Easy to order well made and gorgeous placemats fast delivery would definitely order from there again
Always excellent service and experience thank you
Friendly and helpful staff
It smells like disenfectant in my opinion
I went to collect a lampshade I had ordered. Always met with a friendly smile and nothing is too much trouble - thank you
Outstanding service. Super quick delivery & top quality product.
I love everything about Neptune!! The customer service is amazing too👌
