Frankland Road, Blagrove, SN5 8YG, Swindon, GB
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being. We’re Neptune. We do what we do because we believe our designs can make your life that little bit happier, easier and better. We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart. We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home. Reviews At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too. Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right. Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Really happy with the armchair we ordered, it fits beautifully in our home and is very comfortable.
Furniture is beautiful. Delivery was on time. Both delivery drivers were professional in every way.
Fantastic service from Neptune especially the delivery guys Lee & Craig, they were courteous and really cheerful, they unpacked everything and put the sofa together making sure they showed me how it clipped and I clipped. Very pleased with their communication too, they gave me my half an hour heads up and were on time.
Great product and very efficient service.
I have always received such good customer service from Neptune. Their products are such good quality and I have never regretted using them.
Responded to request for delivery request. Kept in touch about delivery time. Nice delivery man
Josh and Alfi were very helpful and polite
Love our new dining chairs - great quality and it was such a good shopping experience to look online and then see the items in store before purchasing. Delivery service was excellent, we were notified all the way through and really helpful and polite delivery men.
Paint order - up against it with the decorator and Neptune were, as always, really helpful in ensuring paint got to me in time!
Great quality and fast and efficient service
Easy ordering and fast delivery..
Taken delivery today of a Clemmie Superking headboard. I’ve waited a long time which was a bit of a drawback but have to say I’m very pleased with it. The guys who delivered it had to negotiate a narrow lane and electric gates. They were brilliant, very polite and lovely manners. They had driven from Newcastle to York then back to Swindon, a long day and they still had a smile.
Easy to deal with and on queries too. Staff very friendly and absolutely love the store and all things interior!
Love the store, the professional staff and the many many beautiful items of furniture. Great for inspiration but be warned…it’s addictive and you may not leave empty handed.
Good customer service was able to help from the start of the purchase to the pickup. Item was very well packed and looks great on the wall.
Served by a lovely member of staff. Exited the store with the customary classy Neptune bag.
Speedy delivery, packaged securely
After struggling with the layout of my kitchen / diner I booked in with the lovely Lucy at Neptune to have free design consultation. Before my appt Lucy had already looked at photos of the layout and designed a couple of layouts that created more harmony and flow to the room. We created a mood board for my style and Lucy has completely opened my eyes to possibilities within that space I hadn’t seen before. Would highly recommend this new service. Thank you
The staff in Neptune Canterbury are always unbelievably friendly and helpful, with wonderful customer service. The store is beautifully presented and this is a credit to the whole team, it is a joy to shop there.
As always Neptune delivers with quality and expeditly.
