Unit 7, 2nd Floor, Woolyard, SE1 3UD, Bermondsey, GB
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The call taker was caring and very helpful. Very glad to have made the call!
My very first call with this organization was very positive, Eva, was extremely helpful and provided me with lots of things to think about relating to the care of my elderly relative
I found the webinar really informative, it was great to hear some interesting facts and get some pointers on services available for those with caring responsibilities.
Lovely ☺️ very helpful
Very impressed with the information I was given by Eva , she was interested in our predicament and forwarded several alternative homes . Eva also passed on advice that was informative , interesting and very useful .
Very good response to queries &very pleasant to deal with.would highly recommend.
We needed immediate cover for my Mum as her current provider couldn’t replace leaving staff members. Alexandra’s phone me after i requested the shortlist and were able to provide immediate cover as I was due to go on holiday within 2 days. They took all the stress away and true to their word, they started their visits and I was able to go away knowing my Mum was being looked after. I can’t thank them enough for contacting me, they were super helpful and instantly put my mind at rest that the care they provide is exactly what we needed.
All information about my residential care was provided and I didn't need to ask. Very efficient!
My mum recently had a fall and broke her wrists. When she came out of hospital Lottie organised care for her. Katy was amazing professional and kind and made the process easy for my mum and myself. She couldn't of be more helpful and made the whole process smooth. I couldn't recommend Lottie more and if all your staff are as good as Katy you are doing such a good job. Thank you.
Eva was very knowledgeable and helped me and my family unlock some funding streams we were unaware of. I would recommend to anyone with elderly relatives.
Brilliant service, very helpful. Able to arrange care when I couldn’t get help directly.
Wow. How did something like Lottie not always exist? So easy to use. Painful process made simple. Thank you!
Very helpful & friendly.
Great service! Lottie puts everything in one place, saving time and confusion. I would recommend this for anybody looking for a care or nursing home for their loved ones. Thank you!
Thank you for all your kind help
I found Lottie by chance on a google search for car homes in my area. The website was so helpful with all the important information visible without having to sign up to anything. Although signing up was a great move as the call received from Klara at Lottie provided so much information that we would never have easily found. She was so helpful.
Joe called to follow up on my enquiry from the day before, what a helpful call that was! We were on the phone for nearly half an hour discussing every aspect of care needs we were looking for. Joe was friendly, patient and really knew what he was talking about. He has gone away to get more info from a couple of providers for us. I would highly recommend Lottie based on this experience!
Wonderful support from Eva who provided me with invaluable advice and ongoing support in finding a care home for my mother.
Prompt reply from lotte and it has saved me time as lotte has taken care of everthing
Helpful informative and friendly service. We were given a few care home options within a few hours of contact which in turn relieved anxiety and stress in regard to choosing the appropriate care home to meet my relative’s needs.We then organised admission for respite care after visiting one of the recommended care homes.
