Unit 7, 2nd Floor, Woolyard, SE1 3UD, Bermondsey, GB
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Klara reached out and contacted me regarding care for mum, she was extremely helpful and helped with some recommendations for respite, this situation is a unknown to our family so i found her to be understanding and compassionate with our situation. Even after our chat she followed up days later on updates which i appreciated. Now i know of lottie im sure in the future if needed they will be able to give me advice and guidance. Thanks
Lovely lovely chat on the phone very compassionate very understanding.. Gives you a slight sense of relief that there’s hope and help out there..
Eva was very helpfully, and extremely understanding. Made a tough awkward situation for myself feel much easier to talk about.
I was having great difficulty trying to secure temporary respite for my elderly Aunt. Whilst browsing the internet I came across the Lottie website…I’m so thankful I did. I spoke to a lovely girl called Klara explaining my Aunt’s medical condition, she was very calm and reassuring and quickly emailed a list of suitable Care Homes to meet her needs… I would thoroughly recommend Lottie, they really helped in finding a lovely place for my Aunt
Eva was fantastic, friendly, reassuring and very knowledgable
Lots of very useful information, exploring various avenues of care , and how to fund it. Has helped a great deal in progressing care for my elderly mother.Very grateful.
Very helpful
Just very easy to find everything is good
I was very impressed with the speed and efficiency with which care companies contacted me and their care and concern. I found a carer for my elderly parents.
Eva was so helpful, giving detailed advice with easy access to so much relevant information and helpful suggestions. She went above and beyond what I might have hoped for or expected.
Swift follow up by email/phone call. Polite and helpful conversation gathering the need and getting the background appropriately which resulted in a further phone call to explore. Thank you.
I spoke to Lottie about finding a good dementia nursing home for my father, they took all the details they needed and searched for nursing homes in the area that could cater for my father. Really took some of the pressure off of me at this difficult time. Very very pleased with the service.
Katy called me straight back, listened to me, offered practical help and was compassionate and empathetic.
Joe (Care Expert) from Lottie was really helpful. Provided information on Care Agencies and Care Homes. He is very knowledgeable and friendly, and gave us different options to suit our needs. Would highly recommend this free service
The entire process of navigating care and help for my mum, who has Alzheimer’s, has been made so much easier after I discovered Lottie. For the first time things seem clearer and I no longer feel alone.
The information Katy has provided has been so helpful in finding the best care options for my Mum.
Eva was extremely kind and supportive!
Lottie gave a great guide to care homes and how to obtain the right assistance to getting into a care room
Really efficient and prompt service. Easy to use follow of site and searching for care.
recieved a call after making inquiry which was helpful and informative and not pushy at all. Very useful
