Thorns Road, DY5 2LD, Brierley Hill, GB
Ordered a battery for my Swan vacuum, came really quickly and is exactly as described. Would order from this company again.
Easy to buy and prompt service
Very cheap items also very easy to order,
Product great but postage exorbitant
Sorry to give a poor review but as a customer trying to help out a small business rather than a large company I was left u satisfied. Upon placing the order everything seemed ok and was told confirmed via email. 3 days later nothing and on the 4th day I had to email in to ask why I hadn’t received it Alex started off by saying he would find out what has happened and come back asap. 24 hours later I was emailed the words you will receive a refund. No explanation nothing so I had to email again and again only receiving small answer a not one sorry or even a way of keeping my business by offering a different coffee maker or a free express delivery. After that I did get an apology and a better explanation from a lady who seem very polite and gave me full information but unfortunately by this time I had gone to Morphy Richard’s and got a brand new coffee maker for 3 pounds extra and delivered in 24 hours. Sorry guys but I think a lesson in customer service is needed.
Fast despatch and only issue I could see was a slightly scuffed box- would thoroughly recommend buying as this was an absolute bargain!!
Been over a week still haven't received anything
I have asked about my expected delivery date several times and had no response. I think this is poor customer service as obviously we all have business to attend to and have to be able to accept the delivery!
Easy to order. Good communication. Great price. Products sold as graded, but my purchase was in perfect condition, just box slightly damaged.
Very quick service. Kept me updated on delivery. The item I received was very acceptable. Web site states very clearly the products are factory seconds, but the air fryer was like new. Would use again.
Had an issue with an item I bought but they were super helpful and addressed the problem straight away. Customer service is excellent!
I was a little unsure whether to buy a stand mixer here having seen the mixed reviews, but it seems that most people rating them 1 star hadn't fully grasped the concept of their store - their goods are either new or refurbished but may be slightly scuffed or in tatty packaging. I received my beautiful Salter stand mixer exceptionally quickly! The packaging was scuffed but as totally expected. The mixer itself was pristine and not even scratched! It works like an absolute dream! I am thrilled to have bought it for a huge discount compared to how it is retailing at competitors like Amazon! Thank you Kettle and Toaster Man team for my wonderful purchase, have a wonderful day!
Simple to use and great price
You had exactly what I needed, being a specific Model I required.
WARING! STAY AWAY, STAY AWAY. Be aware, they are deceiving! They send me a used item with NO WARNING THAT THE ITEM I WAS BUYING WAS USED and there was NO RETURN COMMUNICATION so I'm stuck with a second hand kettle.
good quality item with quick delivery
Arrived in good condition and on time.
Arrived quick and a good price
I ordered a Morphy richards salt and pepper grinder. One had a few scratches on it but worked fine the other was broken and rusty. Very Disappointed. I think they should check products before sending them out.
Excellent product
