Dyffryn Industrial Estate, CF82 7TT, Hengoed,
Who are we? It’s a tricky question when people ask who we are. We’d like to give them the same sentence each time: “We are a company that sells low priced luggage, backpacks, handbags, purses and accessories”. Unfortunately by the time we’ve finished, people have usually fallen asleep. Anyway, we’ll give you the shorter version, it’s more poetic: “We’re saving the world from overpriced luggage”. When we’re not saving the world, we’re making sure that everyone who buys from us is left feeling content with their choice. We’re not going to give the whole ‘The customer is always right’ speech, but without our customers we wouldn’t be here, so they’ll always be our priority. Anyway, that’s enough about who we are. To see why you should buy from us, by all means please read on. Why Karabar? It’s as easy as 1, 2, and 3. 1. Great service How do we give a great service? Well, we stock most of the products ourselves, so they’re ready to leave our warehouse straight away. Your order is hand-picked; we haven’t advanced to fancy robots just yet. This allows us to check for any errors, pack it with a barrel of love, place some protective airbags in the box, ready for you to pop and scare people as-and-when. This whole process is usually done on the same day; nothing stops us at Karabar HQ. Not even a mere cold can dampen our work flow. 2. Low prices How on earth are they so low? Simple really, we cut the importer, the wholesaler, the sales reps, and every other person in between so that we can do it ourselves. We even have our own dedicated design team. Not only can we make quality items for less this way, we think it’s only fair that you should pay less too. Because we like to brag about our low prices, we show you what they could have been sold for at recommend retail price. We like to break convention. 3. Outstanding customer support It doesn’t matter if you’re thinking about buying from us, about to buy from us, in the middle of buying from us, or just bought from us, we’re here to help. We know every other company will give you that kind of statement so what else is new? Well for starters we’re open from 9am-5pm every day; you can reach us by live chat, email or phone call between those hours. You can even contact us by post if that’s your thing? If it’s delivered by horseback we’ll probably give you a free item. Guess what else we have? A free-phone number for landlines, none of that 0845 nonsense! Ultimately, we’d like our customers to treat us like friends and vice versa. We’ll try and give you a great experience from online store to door.
First class service
Prompt Delivery. Good Product and quick to reply to my order and payment. Thanks
Excellent service & speedy delivery well worth the money
ordered two cases on Monday last week and they arrived Tuesday morning excellent service.
I'm a repeat customer; great service, great products.
Just what I was looking for!!..had a Pierre Cardin just like this but inside ripped this is even better as it has wheels ...perfect.
Excellent, super fast delivery.
Cases arrived within 48hrs. Whilst I have not used them, the quality appears to be good. Will be ordering another two.
Very quick delivery and easy and fast to order
Amazing live tracking delivery service. Also arrived much faster than expected. Quality of bags are TOP, and for afforable pricing. Definitely recommend.
Great service. Fast delivery and quality product. Cannot fault in any way.
Fast delivery and verry good quality
Delivered on time. Size exactly as stated and perfect for Flybe. Quality appears very good, though not used yet, compared with another brand which was extremely poor quality and had to be returned as damaged. Granddaughter loves it.
delivered on time - promptly
Bought this fantastic case for my niece, who is going working all over the world. Good looking case very pleased with it and arrived very quickly.
Fantastic experience, order came way before expected day. Kept me informed regularly with delivery updates. Luggage not used yet, so can't update on that. However, price is cheap and you get what you pay for, but still happy with my purchase so far. Various payment options available, I paid with PayPal for ease of mind. Always a safe option if you're unsure about a company. I recommend this company, I bought two.
Fantastic product
Great price, great suitcase, speedy delivery
Great luggage. I now have 4. The quality and price are brilliant.
Good case for the price. However baggage handlers can damage them like all makes of cases.
