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We want to ensure that your purchasing experience with High Street TV is a success. If there is anything that our Customer Experience Team can do to help improve your experience, we will be more than happy to help. Your review will be met with a response from our team who will endeavour to remedy any issues as soon as we can.
Ordering easy and excellent. Delivery excellent, The product works very well. Just one big downside - it is much smaller than it appears to be on the TV and during the demonstration of it's capabilities. I was given a code for 10% off a future purchase but I'm asking myself whether this is enough to justify the purchase of the 2nd one that is needed to get the job done.
Order came on time it was just what I ordered
Don't put the cleverpot on maximum for content as it spills over - there should be a lower maximum or a median. Messy spillage if people are just putting it on work tops, sit it in a tray just in case.
Had a slight issue with the battery on a Strimmer we purchased. Sent an email to the Lawn Barber, they replied straight away, sent out a new battery no questions asked, and followed up with an email asking had we received it. How can you fault customer service like that, they have been excellent. Highly recommend.
Fell in love with EZwell vibrational Matress only all pods not working well so returned for replacement. What I got was a used 2nd hand heavily creased and stretched bed. I payed for a new item. I still use it, but knowing this I don't get the same pleasure also used bed so no longer feels like I'm lying on air.
Tv shop great I saw the item on shop tv they demonstrated the item so I placed my order it was delivered useful tracking kept upto date well pleased highly recommended will definitely buy again 👍 thank you
Great little hoover just what our daughter needed for her diamond art. Great price and fast delivery
I have received another excellent order from High street TV. As always packaged well & sent in the allotted time frame. Staff on the phones are 1st rate at Customer Service & treat you as a valued customer. Excellent Service from order to delivery. 🤩🤩🤩🤩🤩
It can sometimes be difficult to get through to customer services. I recently ordered an item and although it arrived in time it takes ages for it to be returned. I had to ring twice to ask how to return item both gave different answers. It has taken ages for my money to be refunded. If the item is not faulty and you haven't used you have to pay for the return. They are not available in the weekend to speak to.
Excellent products and heree no time
First class customer care service! I had an issue with a recently purchased item and as soon as I made contact, they were on the ball and sorted it out immediately! They were very courteous and professional from start to finish, great job! Makes me feel comfortable dealing with them going forward!
Faulty machine no pressure with hose or garden hose and worse had to pay to return.
excellent customer service quick to resolve an issue.
Product well described had all the features I was looking for and an acceptable price.
Couldnt order online, 4 whatever reason? So ordered over the phone,as per previous experience, which is why I buy from them, they are easy to reach and always helpful.
ALL WAS GREAT, THANK YOU SO MUCH
Everything went well product arrived on time iam very pleased with my purchase(clever pot)
Great product i bought the jet hawk love it So easy to set up and so easy to use
My purchase works perfectly. The quality of the device is excellent. It was delivered very promptly. (In time for my birthday!)
After watching an advertisement on tv I scanned the code and using the app I was able to make my purchase without any issues .. would highly recommend