Company

High Street TV

, , , GB

About High Street TV

We want to ensure that your purchasing experience with High Street TV is a success. If there is anything that our Customer Experience Team can do to help improve your experience, we will be more than happy to help. Your review will be met with a response from our team who will endeavour to remedy any issues as soon as we can.

You must be logged in to leave a review.
image
Cathryn 03 March 2025, 00:48

Delivery was faster then expected which was Great. The smart air boost make a big difference, my living, dining and kitchen is open plan, 2 large radiators in that space, brought 2 regular size, work great they do make a noise when running but you get used to it, considering buying the enlarge for hallway and landing.

image
David Buckley 02 March 2025, 22:35

Very good response and quickly and very helpful 👍

image
Barrie Watson 02 March 2025, 18:49

Purchased the 5 minute clever chef 6 months ago had a problem with food sticking. Called High Street shopping who arranged postage. Soon after a new one arrived. Excellent service

image
Ann Taylor 02 March 2025, 18:40

Delivery was nice and quick. Had a small but very welcome discount. Love my product (5 minute clever chef)

image
MSTRACYHATCH 02 March 2025, 02:01

Love my Items i did have some items missing from my parcel i contacted Customer services which Were very helpful,

image
Stephen Francis 02 March 2025, 00:35

So easy, even for an old computer numpty like myself. l am considering re-ordering.

image
Alan Turner 01 March 2025, 20:44

I recently returned an item for refund which had been purchased from Amazon. I used the courier company Evri for the return. The return address used by Evri was slightly different to the one supplied by Amazon. When I had not received a refund within 2 weeks I emailed High Street tv and asked them to investigate. My email was actioned by Martin and Anna and was satisfactorily resolved within 24 hours. Excellent service.

image
Xfm Rox 28 February 2025, 21:00

Great customer service, I accidentally dropped my Jet Hawk and it broke the 6 in 1 nozzle. So I contacted customer care who sent me a replacement within an hour of contacting them. Totally amazing and very helpful. Very impressed - thanks again Martin.

image
Mark Ashton 28 February 2025, 19:04

Bought Able and Cole CleverChef less than one year ago and the handle has broken off one side of the inner pot (screws become lose and fall out) - it’s now dangerous to use. Contacted the company asking to obtain a spare pot, very rude, no apology, asked for proof of purchase, my address etc before replying and then simply said that the product is *discontinued* and therefore have no parts. I find it odd that it’s still for sale on High Street TV, Amazon and Argos but it’s “discontinued” with no parts to fix or replace. I’m really disappointed with the service as I am quite happy with the product before the handle broke. I certainly wouldn’t buy any more products from this company given the complete lack of after sales care. I’d expect to be able to use the product for at least 2-3 years but now unable to do so safely so need to purchase a complete new unit if I want to use it without burning myself. Even as much as an apology from the company would be nice. But not even an acknowledgment that it falls below their standards, just left with a useless product.

image
Denise Kennedy 28 February 2025, 03:05

Very helpful and a pleasant experience.

image
Sue Cobane 28 February 2025, 01:08

I've purchased two items from this company, great service, speedy delivery and reliable

image
MRS CAROL 27 February 2025, 21:34

The horsepower came very quickly and it works just like it shows you on the TV. Very satisfied.

image
Steven 27 February 2025, 20:35

Fast delivery easy to order

image
charles inglis 27 February 2025, 19:21

very good service from shop to customer,easy instructions on how to use the jet hawk.

image
Sara Lee 27 February 2025, 18:28

Excellent service. Item received promptly and securely. Very swift and accurate communication with customer care. Thank you

image
Jim Gee 27 February 2025, 00:17

Very speedy delivery. Very good value. Most importantly, very good toasties, Crispy on the outside and delicious on the inside.

image
Catherine 26 February 2025, 20:32

Couldn’t have been any better, Next day delivery goods as described very pleased, First class Thank you.

image
SUE WASTIE 26 February 2025, 19:45

Easy to order on website. Item arrived very quickly Item perfect. Thankyou

image
Allan Breen 26 February 2025, 02:57

Great quality products, always plenty of choice. I have never had a problem with anything I have purchased. Would highly recommend.

image
Mr Malcolm 25 February 2025, 03:34

After a previous review of highstreettv I now have a much better one of said company . Realising that the faulty goods were sent from a supplier rather than from highstreettv . The standard of customer care towards me was of the highest order , in particular Ben was particularly professional in organising my refund .