99 Firhill Road, G20 7BE, Glasgow, GB
…..green by nature 1,000+ Developments managed, protecting wildlife and nature 100,000+ Households under our expert stewardship or contract 400+ Combined years of in-house horticultural and ecological knowledge 25+ Years’ experience and expertise in Public Open Space stewardship Planet Matters Our land maintenance and management services are eco-aware, fully sustainable and ensure biodiversity. Place Matters Interaction with nature benefits our health and wellbeing and our biodiverse approach nurtures flora and fauna. People Matter Our dedicated Customer Care team are on hand to help: telephone 0800 028 1749 or email [email protected] Prices Matter We offer the best value-for-money service in the UK and work hard to keep prices down without compromising on quality. FAQs
Polite, honest and informative.
Thought the website / paying but was very very clunky.
I’m being forced into paying £220 to have land maintained that doesn’t even include the land in front of my house. Then I found out it’s not a fixed fee and can be anything depending on work that needs carrying out on the entire site except for the land infront of my house. I’m extremely annoyed! I haven’t dropped this issue I’ve just paid to get it off my desk until I can come back to it, which I will. I have been waiting for a return call from greenbelt to show me how to contact the site owners but it’s been 2 weeks and no one has come back to me/
It has taken me weeks of concentrated effort to locate where the real problem with the massive rise in outdoor lighting costs and fees for grass cutting over the last 6 months.... Not with the electrical supplier or gardener but with Greenbelt Group.... I am so tired of their evasiveness and stock answers. Unelected and arrogant (ring a bell?) Luckily, my lawyer is laser focussed and is now all over them. She is aware of the directors modus operandii from years ago "Leeches" apparently! 1 star only as I cannot give zero........
Very polite easy to deal with
I had an issue which the staff was brilliant in helping me with! Their reply was quick and they were polite throughout. Cannot thank or praise them enough! Thank you.
Stacey responded to my email enquiry by ringing me within 20 minutes. We then settled my query very promptly. I was very impressed with the service.
For an unknown reason the direct debit stopped leading to late payment charge. A simple call was all that was required to resolve the situation and for the late payment charge to be refunded. Sometimes things just go wrong for unknown reasons. Greenbelt could see that this was the case and acted appropriately.
In our last billing date, Greenbelt quadrupled the cost of our green walkway area. This remarkable increase has been attributed to an electric bill for 8 light bollards. The cost to light these bollards is coming in at around £3000. The average cost in our development for a domestic bill in the same time frame is around 900. Therefore its costing almost as much to light the walk way as it is 3.5 houses. Are these the most expensive bollards in the UK? Possibly. When asked to provide evidence to justify the electricity costs, they have gone very quiet. How hard is it to find the electricity bills for the period in question? Are their any bills? Are they making stuff up? Questions we may never find out. There is a growing anger amongst our residents grouping. Judging by previous reviews we are not alone. The 5 star reviews are obviously very dubious at best and almost a fraud at worst. Avoid like the plague
Cora was extremely helpful and managed to get what I needed done very quick. Lovely to talk to and very polite
Jeanette at Greenbelt persisted in resolution of a payment transaction whcih was showing incorrectly in US Dollars instead of pounds. Over a nunbers of days she persisted and found a solution.. Much appreciated in resolving for an unusual issue..
Greenbelt recently held an on site meeting with residents of a newly completed housing development which I attended. Their representative, was excellent in his outline of the services that Greenbelt would be providing. All concerns raised by residents were noted and follow up phone call with updates on those issues were made within 24hrs. In all, excellent first contact with the company.
Cora delt with my request quickly and professional
Really knowledgeable Friendly and open to all questions
Honest friendly and willing to help
Informative
As a community organisation based in Northstowe, we are very grateful to Greenbelt for offering a donation to support Light Up Northstowe. Their active and engaged support of the local community is noticed and much appreciated!
A very big thank you to Greenbelt for a generous donation which is enabling us to buy litter picking equipment for our school. We can't wait to use this around Hamilton and show our love for our local area and community. I contacted Nick Upton to ask for help and he was immediately so accommodating and generous. This will make a huge difference to us and our surroundings.
Minimum waiting on the phone, quick and friendly service, explained all my options fully. Very knowledgeable about the whole process. A very painless experience
Helpful, patient. informed and efficient customer service officer. No long hold on the phone. Everything done in a single call. Excellent.
