99 Firhill Road, G20 7BE, Glasgow, GB
…..green by nature 1,000+ Developments managed, protecting wildlife and nature 100,000+ Households under our expert stewardship or contract 400+ Combined years of in-house horticultural and ecological knowledge 25+ Years’ experience and expertise in Public Open Space stewardship Planet Matters Our land maintenance and management services are eco-aware, fully sustainable and ensure biodiversity. Place Matters Interaction with nature benefits our health and wellbeing and our biodiverse approach nurtures flora and fauna. People Matter Our dedicated Customer Care team are on hand to help: telephone 0800 028 1749 or email [email protected] Prices Matter We offer the best value-for-money service in the UK and work hard to keep prices down without compromising on quality. FAQs
David was extremely helpful, he listened and understood my needs. He was friendly and professional. Keep up the good work Can you please let David know about this review.
Great friendly customer advisor. Made the process very quick and straightforward. Didn't have to pay my bill in full but able to spread my costs like other utilities. Much easier for a single person home owner.
I admit that I was a bit miffed when I got my first invoice which I suppose lead me to not study it enough. When I contacted the customer service dept regarding the invoice my blood pressure may have been a little elevated. But the lady on the reply appeared to be very courteous and calm and soon pointed out my error. A second lady on another email was also very helpful when I was having difficulty in paying the invoice as it was my first time - she also was great with advice. All in all the responses were quick and very helpful. The lesson here is too read everything very carefully before leaping to conclusions. Thanks ladies for all your help today.
Professional and fast response.
Staff at Greenbelt always so very helpful and professional
Knowledgable person on the other end of the phone when I had a query about my online account.
Very prompt and helpful assistance received. Problem solved.
It's Mafia. We don't have a say in what they decide to do. They just increase the prices as they wish. And they don't even work well
The landscape contractors are missing out work that should be carried out. Trimming/cutting back bushes on our estate. Not for the first time. The residents pay a lot of money for this service. I emailed to report. Someone said the team would be back onsite last week. Yes they cut the grass and ignored the bushes once again. Half a job at full price.
Spoke to David very professional Hopefully this is for his politeness He has sent on my concerns by e mail hopefully they will be able to resolve my concerns
Cora was really helpful and friendly. Helped set up my payments and explained everything clearly.
I sent an email late yesterday to Greenbelt about changes to the names on my deeds. Received an email today in response from Stacey confirming land registry has been checked and change implemented. I checked my online account and change has been been made, great job.
very helpful and patient customer service.
We moved into a new estate about 4 years ago. Our house over looks the SUD. After speak to Nick Upton about various matters, he mentioned that residents could be entitled to a refund from Norhumbrian Water if their property is served by a SUD / pond. We are pleased to say we did get a refund, which wouldnt have happened without the help from Nick.
Cora was polite, helpful and very quickly dealt with my enquiry
Great help available on the telephone, very helpful telephone assistants, resolved my issue eventually. Thank you! Stuart. 👍🏻
It was amazing experience, they solve my quiry so gently and quick.i was so amazed by help I received. Thank you
Had to ring to arrange a direct debit set up, Cora was absolutely fantastic, she talked me through the whole process and I came away happy
Quickly set up a direct debit so everything is sorted. Cora was friendly and efficient.
Quick answering of the call. Prompt reply Polite
