Innovation House, Discovery Park, Sandwich, Kent, CT13 9FF, Sandwich, GB
A trusted supplier of green energy to the U.K domestic market offering transparent, sustainable value for money to our members while focusing on providing high levels of service in a competitive market.
very helpful and friendly.
Great prices, great services, talked me through everything that i needed to know, even did a comparison website check and saying that i can check myself if the results are the same but for convenience there and then showcase the results. I have been with Goto Energy for 12 months running away from BG whos tariff was nearly double! All in all very happy to be their customer. Full recommendations.
I was told by your adviser that I could not swap as there was a bill out standing, we increased the direct debit and now the account has been swapped to green . Please call me on 07784900226
good service
Changed my tarrif and it couldn’t have been easier
Very helpful getting me a better deal
Very good customer service.
Great Customer Service 😊 Annie answered the phone quickly and dealt with my question efficiently
Goto.energy were very helpful when our plan came to an end. They were very helpful, they put us on another plan that was more cost effective. I can highly recommend Goto.energy 👌
Very easy to use, and we're the cheapest around, prices have just increased after our fixed term ended though
Polite and friendly customer service, Response rate was very quick
all good other than the the15% increase . When i am always in credit with you . Ian Cole 07860 270902
Thank you for understanding the reason I wanted to stay in my usual Tariff, and as I explained, I wasn't prepared to pay £93.00 per month, when I am using the same amount of dual fuel, and we are approximately £200.00 in credit, that can be used to offset against my monthly payments.
Thanks for the service
ANNIE ,HELPED ME TO CHANGE MY TARIFF AND EXPLAINED EVERYTHING CLEARLY TO ME IN A FRIENDLY MANNER
Called to renew my contract done quick and efficiently and to request refund on credit
Like the monthly bills for the correct amount!😁
I spoke to a most helpful lady, Annie, who arranged to organise my switch for both Electricity & Gas for a Years Fixed Fixed Period commencing 20th July 2021. However, she explained there is a new Tariff coming shortly & should this one be better she will advise me. I must say I was most impressed on this kind of service . Many thanks . John Macleod.
very very good you are all ways there if needed and the best is all ways some one at the end of the phone with out waiting. yours gratefully mr john critchley
GoToEnergy have given fairly good customer service, the only gripe I have is that they shouldn't push their option for renewal, by email and telephone, before I can look at the competition. By pushing before the 49 days they are not allowing comparison without penalty.
