Unit 14, 237 Union Street, PL1 3HQ, Plymouth, GB
I heard about the Gadget Centre through Instagram and purchased a reconditioned laptop at a fraction of the cost compared to new. My 'new' laptop arrived securely packed. Windows 11 already installed and windows security all up to date, basically, plug in and go. I purchased a 2 year warranty. The company say that laptops may have some superficial marks but my laptop looks 'as new'. I've very pleased with my purchase and would recommend to others.
It was simple to choose my preferences, order arrived within one week, works perfectly and serves my purpose brilliantly
Excellent order time Excellent quality laptop much better than new lovely and clean superb well done would recommend to all
We used Gadget Centre for the first time recently. They are very easy to deal with. Great value, great service and great product quality. I would definitely use them again.
Absolutely BRILLIANT. I'm so happy, and 100% recommend Gadget Centre. Thanks so much. Veronika
At 1st great product payed for 3yr extended warrantee now laptop screen no longer working they asked for pictures and a video of the fault sent and now here is the thing they are slow to respond as very busy which is a shame as the products are really good value for money why buy new when you can get a laptop to your own specs for a fraction of the cost just have to bare with slow replies to emails if a problem arises
Really pleased with my reconditioned laptop from Gadget Centre. Probably half the price I would have paid for a new one of same specifications. Arrived really well packaged within the timeframe they said. Can’t fault them.
Great service. Quality product & superb value for money on top specs.
I found this Laptop company after endless searching, put in an order of exactly what I needed. Then BANG order confirmed and then delivered. When it was opened it looked and acted like a brand new computer. Would Definitely recommend Gadget Centre to anyone who requires a laptop .Thanks
Really pleased, high spec laptop for a great price. Only suggestion would be a battery upgrade as the original fitted battery isn't great, not a massive issue for me as I don't need to take laptop out and about, but could be for others. Overall really happy, seem like a good genuine company.
My custom-built refurbished laptop took about a week from ordering to delivery, which I was very pleased with, given the amount of assembly and testing required. It arrived very well packed in bomb-proof pressurised-air protection. Initial impressions of the cosmetic condition were very favourable. The laptop looked GREAT, virtually as good as new. The keyboard looked like it had never been touched and the screen flawless. I went for the highest spec (because aiming high wasn't that much more expensive than budget options) so was expecting it to be snappy but this exceeded my expectations by miles with a 9 second cold-boot time and 4 seconds from sleep. As near to instant as made no difference. A check with Glary Utilities stated that the laptop was in the top 2% for boot time, extremely impressive. So now I was expecting everything else to be quick and so it was. Having seen my purchase in action I can see no point at all in paying through the nose for a new laptop. Put your trust in the Gadget Centre guys and you won't be disappointed. If the worst comes to the worst, and you really don't like your laptop, they offer a no-questions-asked refund or replacement policy. Please note I am a totally independent reviewer and had never heard of Gadget Centre until a month ago.
Order laptop, received no communication for two weeks, until it was dispatched. Laptop arrived and was not suitable so contacted them via email to return. Been two weeks and not received a reply. Phone number isn't answered. Would not recommend. Eventually contacted by Gadget Centre and able to return my Laptop for a full refund. They apologised for the delay blaming a high number of purchases and low staff volumes.
This is a start up business in a highly competitive market and acute staff shortage. The owner is a hard working guy who works with honesty and integrity. I have ordered a laptop and accessories totalling around £470. Although there was initial hiccups but finally I got everything sorted. To do business with them, patience will bear fruit. I sincerely recommend them to drastically improve customer support. This is the area which could encourage or frustrates customers and cause huge impact on the business. At the end I wish them well.
UPDATE - Received an apology email due to staffing issues, along with returns form. Return went seemlesly, I opted for a refund, which was issued promptly, along with an apology for the problems. Arrived with a fault - mouse pad tracker does not work properly, stops responding and locks to just zoom in/out - contacted 5 working days ago, yet to have a reply, but they like to ask for my review. Will update once they come back with a resolution
Why buy new when I have the computer I need at a third of the price with a full warranty. Great service
I understand that this is a small company, however, when they advertise that you will get your laptop in 3 days and it comes in two weeks, that is NOT ok. Even though the laptop came in good condition and I am satisfied with it, they could have answered their phone or replied to their email a bit faster to aleviate my anxiety as this is the first time I have dealt with them.
I was slightly cautious placing my order as it almost felt to good to be true, but do you know what? All you read is true! I knew there may have to be a delay because they are so busy, but when my laptop arrived it met every specification I asked for, it works even better than my brand new work laptop! I've passed their details to colleagues at work, including our IT Manager
My laptop arrived a fortnight to the day of my ordering it, and I have to say, I'm very pleased with the product, as I got precisely what I ordered! I would recommend Gadget Centre to my friends and family!👍
Little longer to deliver the machine but came well packaged and protected,the machine is absolutely A1 honestly it's better than I expected to be fair
Had to wait for my laptop for two 2 weeks from the point of order to Delivery. However, it arrived today, and I unboxed the package and started up the laptop. 15.6" screen, 1tb ssd memory, 16gb ram, and lots more at a ridiculously low price . Also, it's an HP in very good condition, started up in seconds, and looks brilliant. However, on the downside, the battery drops charge like a brick , on the plus side, the new battery only costs around £15/20 eBay. I would definitely recommend this place for a laptop. Carl