Cameo House, 11 Bear Street, WC2H 7AS, London, GB
Instant quick refund
Very helpful quick response and was able to refund my ticket 1 week before the event cuz I wasn’t able to come. They were very understanding and was just overall very great service. Thanks a lot! :)
Circumstances led to us buying 3 tickets for 'The Lightening Thief show', but we only needed two tickets. I emailed FIXR explaining the situation. Ibby responded promptly and I got an email to say, the refund has been processed. Thank you Ibby and team!
Great customer service when resolving an issue
Simple to use and navigate site. I got sick so couldn't attend the event and had to cancel at short notice, but they still gave me a refund for it!
I asked for a refund and the team answer really quickly to my demand. The woman was really kind !
Quick and efficient customer service. Great customer experience. Would recommend.
I messed up and bought tickets for the wrong night so I contacted the help team and got refunded in under twelve hours.
I accidentally bought the Wrong ticket and it was completely my fault but the team was happy to give me a refund. I’m very appreciative.
I was very impressed with just how easy it is to secure tickets using FIXR not to mention being kept informed of other upcoming events. I very recently emailed the FIXR Team with an enquiry and received a very prompt reply and positive outcome.
Got a refund quickly from a helpful team!
I have bought some tickets for the wrong venue for NYE, I have contacted the club myself and haven't received any help for 2 months until they stopped replying to my emails. I then decided to contact fixr myself, explained the situation and Ibby has very kindly helped me out. She was very nice from the beginning and did her very best to resolve the issue. She was absolutely amazing and I'm forever grateful.
had to apply for a refund as was double charged for tickets, contacted and got a great quick response! Ibby was great at helping me and sorting a refund thank you
Super helpful and friendly customer service
Great customer service Very friendly and helpful
Gave a refund when I was Ill with ease, thank you
yeah disappointed at not being able to attend the event of course but that's not Fixr's fault, the refund was dealt with quickly and personally which is a nice change from the automated world we are usually exposed to in this context so thanks for sorting it
Good customer service and no complications with refunds or wrong ticket dates. Straight away fair and solving the issue. Thank you :)
Love the messenger option and also that you can get a reply by email if it's out of hours.
I couldn’t attend an event last minute. the team were so helpful and gave me a full refund!
