Company

eReceptionist

The BattleShip Building 179 Harrow Road,, , London, W2 6NB, US

About eReceptionist

eReceptionist is the UK's favourite call management solution for small and medium businesses. Risk free, thanks to our 30-Day Money Back Guarantee, no contracts, no hardware or software and no need to switch your provider. Just great call management solutions from just 30p per day.

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Gareth Morgan 29 July 2020, 21:04

Efficient and helpul

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Sabrina Vilhena 29 July 2020, 19:51

It was simple and fast to have all my questions clarified and set up our business account with Lia (at Customer Services). I was considering evaluating other providers but after such great customer service and easy to deal with I decided to stay with them. Thank you Lia!

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Anonyme 28 July 2020, 18:29

SCAM, they take my bank number and close account. When try connect: Account not existing... Try change password, check email all is good but can't connect anymore. They still debit my bank account from amount every month, need to be blocked by bank directly... If you want advise: DON'T TRUST THIS WEBSITE

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Stuart Applegate 28 July 2020, 18:09

Have used the service for 5 years, excellent service, the whole thing works really well, and if you ever contact customer services, they are really polite and helpful

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Chris 28 July 2020, 01:34

Really happy with the system and assistance when I have any issues. I have used e-receptionist for around 3 years now.

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Luca J 27 July 2020, 19:22

Fast Response and understood exactly what I wanted with no questions.

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Nick Corke 27 July 2020, 17:58

The young lady who helped me this morning was brtiolloiant and coiul not have been more helpful Thank You

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Tapiwa 27 July 2020, 16:52

Carmen helped me today. Good work!

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paul mullan 24 July 2020, 02:38

great product and service, amazing must for any business

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May Contain 22 July 2020, 19:13

Avoid at all costs! Can't cancel, and will continue to take payment on a cancelled credit card! I cancelled my account after the "free" trial, but they have continued to take money from my account, in spite of sending repeated requests for cancellation. I have also started receiving angry emails claiming the card details they have for me have expired, yet they are still taking payment.

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Martine Knight 20 July 2020, 21:33

Excellent customer support from eReceptionist as always! Thank you.

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Mark Loughens 19 July 2020, 16:07

Initial experience was excellent. Issue was we thought the service would begin soon after sign up. We are still waiting for 1800 number to divert to out phone number

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Emma 17 July 2020, 20:34

Really professional service and my query was handled very quickly, thank you!

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Bill N 16 July 2020, 19:55

Have been with them for some years now and as with all technology there has been the odd issue now and again. That being said, as soon as it is highlighted it’s fixed usually with 2 or three minutes. The staff are knowledgeable, polite and thorough, with the agent I spoke today Marijana S. being a perfect example. Highly recommended for a good service that gives VFM.

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Martin 15 July 2020, 19:56

Fantastic service, great system and portal, easy to use. Lia at customer services highly efficient and responsive, highly recommend her and eReceptionist.

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Mark Alexander 15 July 2020, 14:46

A faultless service provider.. We have used eReceptionist for many years, call forwarding to our service bureau. It has been 100% faultless, needing no customer support, maintenance or intervention from day 1. Low cost and superbly easy I can recommend it to anyone.

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A Bane 14 July 2020, 21:20

I spoke with Lia D. Who understood my issue well and resolved it promptly

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Ahmed Abdallah 13 July 2020, 19:30

I called today to cancel my subscription according to the worldwide extremely tough business circumstances due to COVID19. I was answered by a customer service agent named John B. The amount of understanding and support I was given by him were quite impressive. I really felt a true sense of partnership from eReceptionist's side. You rarely get that type of support within any service of that sort. Accordingly, I decided to continue with that service. It doesn't make sense to loose a business partner of such a supportive attitude.

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Philip Cowen 13 July 2020, 16:41

I spoke with John B. Very professional, friendly excellent service

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annette 12 July 2020, 13:29

I spoke with John. He dealt with my issue, professionally , politely and fixed my issue in no time. I'm very happy with e-receptionist for my business.