867 Boylston Street, 5th Floor, #1503, 02116, Boston, US
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Liked the whole unit. We needed a little assistance to setup. The Gentleman helping us was so patient and kind.
Easy to understand and quick
Fast response, efficient
the technician was very attentive and solved my problem.
I have had to call the company a few times since I switched to this service for many small issues and each time the tech person that helped me was always patient in explaining how to make the corrections to the base which worked.
Jonathan didn't quit helping until the problem was fixed. He worked with me most of the day before we got resolution. He was very helpful.
After chatting with David about system questions I had, the sign up process was easy and straight-forward. When I received my call box, set up was simple and the phone works great. I think the experience would be better with some operational instructions for plan feature step by step execution. A "how to do" site where you can see how to call forward or recover voicemail would be helpful.
As a senior that is not so tech savvy, the associates that worked with me via phone, were very patient and completed my setup.
Support worked out all startup issues.
When I finally talked to someone we were able to hopefully solve the problem. The gentleman I talked to was very nice and professional. Answered my questions and will be sending a new phone.
Beth was absolutely awesome! She answered all of my questions and concerns in great detail. Such a joy to receive excellent customer service and support!!
Very kind and helpful
I'm a new customer but so far I all is well.
I have set my community phone so I can always get through the line.my Dad is safe in his apartment as I can call him every night and he always picks up the phone and is safe and sound.
I have some phone issues. The representative was absolutely fantastic. I believe the issues will be resolved soon.
Very polite and efficient!
I have a nine-digit account number with Century Link, my current provider. However, Community requires a 19-digit number. The problem may stem from so many electrical outages in the area recently. Your personnel are always courteous, but it seems that the problem of getting connected to Community Phone may never be solved.
This has been a very easy transaction, we seem to have strong phone service, and the customer service has been perfect. We're looking forward to telling our neighbors!
Called to ask questions about the business. Gentleman was very nice, friendly and helpful.
