867 Boylston Street, 5th Floor, #1503, 02116, Boston, US
They are best
Excellent service.
Please read previous review.
i needed a replacement black box and the response was immediate - along with free replacement - no charge whatsoever. The below date is a guess as I cannot remember the exact date. I would like to add that this company has been a life saver for me as other company's prices are extremely high and Community Phone has not only terrific prices but also the best of the best customer services anywhere around. I plan to be a customer for many years to come.
Shayne solved everything. Took care of problems we had been having for about 2 months. I just hope they are now solved. Charles also helped 2 weeks ago by sending us the new base and connecting to new network.
The person that helped me was very helpful and made me get a cellphone and I didn't have to cancel my service.made a great choice.thank you
Excellent customer service.
Help is easy to get
This technician was courteous and quick.
The landline service with community phone has been a welcomed success, coming after a move and the realization that I would lose services with AT&T. Their pricing came in lower than expected and the install was simple, the customer support assistant paramount to help and complete. What a God send.
They walked me through the steps I had to take to reset the phone and told me how to do it in the future if it should happen again.
The name on the bill is wrong. AND no one will pick up the telephone.
Sheri, was pleasant, professional, easy to understand, and got my phone working, Thank You. C.M.Cox
As a new company, there are bugs to work out in their system. I believe in being patient and supporting companies that give their customers options, which is very rare with most tech service companies these days. When you need assistance, you speak to a human, instead of an automated system, a human eager to give you the best service possible. Being honest with your customers, is also refreshing to experience, from a service provider. I will expect a resolution, in an expeditious manner, of their equipment service issues, and also a continuation of good service, and honesty in stating status, when the bugs are worked out. I really want to see this company grow, in their strengths, and to get a quick resolution of the issues plaguing them now, in their system. As for their employees, I have no complaints with their performance, as they are very professional.
Courtesy,professional,friendly, easy and good instruction. Will introduce to friend when have chance.
The problem was corrected right way. The person I spoke to understood as an 87-year-old we are not up on the new technology.
we still cannot use our voice mail or our cell phone.
It took several weeks to get the problem solved.
Your employees were able to completely fixed the problem with our phone and had been working perfectly since.
To date, every interaction with Community Phone has been positive. I have been with Community Phone for approximately one and one half years, andplan to continue with this company. I highly recommend Community Phone to anyone who might be interested in joining.