Company

Community Phone

867 Boylston Street, 5th Floor, #1503, 02116, Boston, US

About Community Phone

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Adelaida 09 July 2024, 00:06

They are best

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Chris Light 08 July 2024, 23:47

Excellent service.

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Sylvia 08 July 2024, 18:36

Please read previous review.

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Sassy 08 July 2024, 00:29

i needed a replacement black box and the response was immediate - along with free replacement - no charge whatsoever. The below date is a guess as I cannot remember the exact date. I would like to add that this company has been a life saver for me as other company's prices are extremely high and Community Phone has not only terrific prices but also the best of the best customer services anywhere around. I plan to be a customer for many years to come.

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Kathryn Minter 07 July 2024, 09:24

Shayne solved everything. Took care of problems we had been having for about 2 months. I just hope they are now solved. Charles also helped 2 weeks ago by sending us the new base and connecting to new network.

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M M 07 July 2024, 07:36

The person that helped me was very helpful and made me get a cellphone and I didn't have to cancel my service.made a great choice.thank you

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sbsso 07 July 2024, 00:44

Excellent customer service.

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Elaine Ahaus 07 July 2024, 00:08

Help is easy to get

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Jane Marion 06 July 2024, 21:04

This technician was courteous and quick.

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Marita 05 July 2024, 01:44

The landline service with community phone has been a welcomed success, coming after a move and the realization that I would lose services with AT&T. Their pricing came in lower than expected and the install was simple, the customer support assistant paramount to help and complete. What a God send.

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susan 04 July 2024, 20:37

They walked me through the steps I had to take to reset the phone and told me how to do it in the future if it should happen again.

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Marie Shea 04 July 2024, 05:05

The name on the bill is wrong. AND no one will pick up the telephone.

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Charlie 04 July 2024, 03:04

Sheri, was pleasant, professional, easy to understand, and got my phone working, Thank You. C.M.Cox

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Lynn 03 July 2024, 16:22

As a new company, there are bugs to work out in their system. I believe in being patient and supporting companies that give their customers options, which is very rare with most tech service companies these days. When you need assistance, you speak to a human, instead of an automated system, a human eager to give you the best service possible. Being honest with your customers, is also refreshing to experience, from a service provider. I will expect a resolution, in an expeditious manner, of their equipment service issues, and also a continuation of good service, and honesty in stating status, when the bugs are worked out. I really want to see this company grow, in their strengths, and to get a quick resolution of the issues plaguing them now, in their system. As for their employees, I have no complaints with their performance, as they are very professional.

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Huong Cao 03 July 2024, 05:30

Courtesy,professional,friendly, easy and good instruction. Will introduce to friend when have chance.

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Ollie 03 July 2024, 04:55

The problem was corrected right way. The person I spoke to understood as an 87-year-old we are not up on the new technology.

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Reta Griffith 03 July 2024, 02:57

we still cannot use our voice mail or our cell phone.

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Kay 03 July 2024, 00:35

It took several weeks to get the problem solved.

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John Toal 02 July 2024, 22:25

Your employees were able to completely fixed the problem with our phone and had been working perfectly since.

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Beverly Roberts 30 June 2024, 00:12

To date, every interaction with Community Phone has been positive. I have been with Community Phone for approximately one and one half years, andplan to continue with this company. I highly recommend Community Phone to anyone who might be interested in joining.