Company Details

I can't rely on the timing of my phone calls.. a lot of times my phone shuts down every 30 minutes while I'm talking to someone. Also, there are times when it takes several times for me to dial a number before it will go through. And sometimes when somebody calls me and wants to leave a message on my answering machine it goes to my cell phone instead. I called and talked to one of their representatives about my problems and was told to just unplug it, wait a few minutes and plug it back in and that it should work but it still does the same thing

Blocking robo calls is great. I just wish that the community phone included extensions.

The person i spoke with was very helpful

Quick response, friendly communication.

Excellent customer support in getting my elderly Mom's phone working. It was greatly appreciated.

The rep assisted me with getting my name added to show on caller IDs.

Very patient, kind, knowledgeable and considerate. It was a doffocilt problem and they were very understanding.

Greatest service- prompt and quickly met my needs

Great company and no hassle

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Fast service, competent employees. Patient and clear with explanations. Very understanding.

The support tech agent was nice and friendly and with one call able to help me. He stayed on the line and directed me step by step of how to fix my phone issue. So glad he was so patience a great and wonderful person!

After struggling with bad service, rude reps and high prices for many years, I switched to Community Phone and got great service, responsive assistance, very low rate, equipment that is easy to set up, use and adjust if needed, and the NICEST folks to help me with any questions. I wish CP handled the other utilities - we need more companies like this one

Wonderful customer service with a real person! Glad I ditched Xfinity. Much greater clarity which is really useful as my hearing is not the best anymore.

Community Phone setup was not only simple, but their response time is always excellent, any issue I had was immediately resolved (my errors). Their customer service reps are patient and knowledgeable. They note every call, so if I have to call again, every rep is fully informed of my history. Lastly, they even make housing moves effortless. Can't say enough about this company.

From my first inquiry, to the set up of my e-mail, Community Phone agents have patiently helped me with all the issues I encountered with knowledge and a friendly demeanor...resolving them in every case. I have been able to contact a person in customer service, every time, which is one of the hallmarks of a quality company. Many have resorted to AI which often results in an undesirable experience..I highly recommend Community Phone for more satisfactory encounters..

Quick response to billing inquiry. I was unable to manually change the billing due date online. So, I called a rep, who needed to get in touch with finance department. Since it was a weekend, the finance department was closed. Yet, this week, the customer service rep called and left voice message stating that billing due date had changed (as requested). The fact that Community Phone called to say they followed up with resolution of inquiry is great customer service.

Phone service disrupted, needed new SIM card. Once received rep was super patient helping to replace.

I had past issues with at&t landline service. No phone and lack of genuine support or communication. Time for a change looked at and contacted community. First of all great to talk to like someone cares. Great attitudes of everyone I talked with and explanation of their system. I primarily wanted a back up or secondary phone system like the landline I had but community phone offers even more especially on price and service. Thankyou

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