867 Boylston Street, 5th Floor, #1503, 02116, Boston, US
Very helpful getting the initial order placed and great support with initial billing issue. Everything arrived as promised and scheduled. Setup was easy and works fantastic.
I had some questions and the representative answered them. Cannot think of anything negative to say.
I always get polite, caring, and professional agents. They explain and take care of my issues always.
The agents were prompt in providing answers and service to deal with my concerns.
A little. too long slow on answering, on hold 6 min . too long time span
It didn’t take very long to get my question answered. They have been super so far.
It went well the first time.
Representative was very helpful
It has taken 10 months for this company to figure out what must have been several problems with my service. As far as I now know, all of those problems have been satisfactorily resolved. If that proves to be the case, I will be delighted with Community Telephone. NO SOONER HAD I POSTED THIS REVIEW WHEN MY SERVICE FAILED AGAIN. I AM WITHOUT WORDS!
The associate was very helpful and resolved my issue.
You are a greatest!
What made my experience positive was that I was actually able to connect to a live human agent, a real person, instead of to the maddening robots of other companies. While I was trying to set up my service with Community Phone, the agents were patient and helpful. I talked to 4 different ones because I experienced difficulties in getting the service going. There was only one agent who was hard to understand because of a thick accent; the other three were clear-spoken, which makes a huge difference to the customer and takes away a lot of stress while communicating. All in all, Community Phone was relief compared to other companies.
I had to cancel because I lost access to my Medical Alert system. I need this as I am 90 years old and have a great fear of falling. Sorry.
After several minutes of conversation, a beeping sound starts and continues while causing my phone calls to be dropped!
Took longer to fix than anticipated
Very patient, professional and helpful
Excellent technical support! Charles solved our issues within ten minutes by remotely checking our number and ordering the new sims card to correct the network. Knowledgeable and professional—A+
Great customer svc rep who handled my situation and was friendly and polites.
Answered the phone without making me wait!
The patience of
