Company Details

A big thank you to Dale Williamson at the Leeds store today. Dale was really helpful took time answering all my questions and queries. That’s the reason I purchased a 3 seater and 2 seater sofas.

Anna was very helpful after we found the perfect chairs. Nothing was too much trouble. Service excellent Mr & Mrs Crosby

We have been looking for a TV unit for a couple of weeks however after visiting Christopher Pratt’s we found exactly what we wanted,right size right colour and a good price.We would like to thank Duncan for all his help throughout the process of finding the product and purchasing it.He is very professional and curtesy in his job .Thank you Duncan.

David Tolchard and David Johnson could not have been more helpful. Excellent customer service!

Great choice of products, easy to get to, free delivery and Chris was really helpful in sorting out our order.

I was delighted by the service we received from Chris, Josh & David. They made the experience super easy and comfortable for my elderly mum who was furniture/carpet shopping.

Called in for some bar stools Today in the Leeds. We were left to have a look, no pressure. We spoke with Dale who was really helpful with information. He explained the quality of the of the product and helped us choose a colour that would match. All done with ease, really helpful guy, new his stuff. All done and sorted within 30minutes. Looking forward to delivery. Thank you Dale!

We have just bought a bed from Lynn at the store in Leeds. She was super helpful and so very knowledgeable. It couldn’t have been a better experience

We went to Christopher Pratts with the intention of looking for a new mattress for our bedroom. When we reached the bedding department we were in need of help, there were so many beds to choose from. Fortunately David Tolchard was on hand and introduced himself to us. He asked what our needs were and selected a range of mattress’s to try out. He was very knowledgable about all of them and assisted us greatly in making our final choice, without any pressure. We learnt a lot about beds during our visit and are looking forward to delivery. If you are looking for a bed or mattress, search for David, you will not be disappointed.

Chris Barrowclough (Leeds Store) made us feel relaxed and welcome from minute one. There was no pushy hard sell. We were guided around the store and then allowed to roam freely. However, Chris would ask if we needed help every time he walked by. Whist making our final selection he gave helpful information regarding design, manufacturing and product quality, we were directed to the refreshment area with colour swatches and product leaflets. Having recently been let down by a nationwide competetor of Christoper Pratt's it was a pleasure to be made to feel valued as individuals and not just as a cash cow. We are now looking forward to the delivery of our stunning new Sofa's Many thanks

We have been customers of Christopher Pratts for over 20 years and have never been disappointed with the customer service and quality of our purchases. All the staff are very knowledgeable and helpful. A special thanks to Tamsyn for her assistance and help with choosing our new sofa.

Anna, the salesperson, offered a welcoming approach! She gave us gentle suggestions about products and space to look around. When we were ready to talk and make decisions about our purchase, we were well looked after. We received excellent customer service! Thank you!

I’ve always been impressed when visiting Christopher Pratts but our experience with purchasing a new bed / mattress was exceptional. On my first visit David Tolchard was extremely knowledgeable, friendly and professional but not pushy. I returned a couple of weeks later with my husband and was surprised that I was recognised. The sale process itself was quick and very efficient with all our questions answered. I can highly recommend this store.

Furniture shopping generally fills me with dread. Pratts (as usual) is our goto place, and in this case it was a bed we were after. I need not have worried. The experience turned out to be very efficient and the guidance we received to help us make the purchase was superb. David Tolchard is an exceptional salesman. He is both very knowledgeable and extremely patient. We did have lots of questions and probably took up too much of his time, but this never showed. Neither did he put any pressure on us, and was superb at explaining all aspects of the sale. All round excellent experience.

David Tolchard the salesman was super helpful but didn't use any hard sales on us. We have purchased from Pratts before and always found their service to be very good plus a big choice of stuff. As yet the mattress has not arrived so we can't comment on that at the moment.

Our second visit to this store once again was we dealt with David Johnson lovely helpful guy thank you for your time .

You never feel pressured by the sales people at Pratts, they let you browse but are always there to help when you need some guidance. David Tolchard took time to explain the difference in beds that I was looking at and left me to my own devices until I was ready. He was very knowledgeable and did what he could to get me the best price. He then followed up with an expected delivery period to manage expectations. I would recommend David and Pratts.

A very nice helpful salesman (David Tolchard). Very informative and knowledgeable about products. Pleased with quality of furniture. Nice to have a coffee and chat on are own before making a decision.

The way that Richard and Andy looked after us on our several visits into Pratts while we were choosing our new table and chairs was brilliant. They were both patient, informative, available to help and advise but never overpower.

We have previously bought Ercol bedroom furniture from your sister company Russel Dean and wished to complete the set with bedside cabinets. Russel Dean did not have them in their showroom but you did. Your salesman David (Tolchard) was happy to show us the two Ercol options and after a splendid coffee in your lounge area we made our choice and placed an order. David was very knowledgeable about Ercol and their products and his friendly laid back style is to be commended.