Company Details

Sales assistant Duncan very knowledgeable and helpful. Described what we wanted and he found exact thing on their website Picked them up this week and we are really happy. Julie on Reception was also really efficient and friendly. Excellent service all round

Me and my partner visited Leeds store on Sunday to look at sofas. The range is amazing. Something to suit all tastes and budgets. We did try out the ones that must fit lounges the size of our house- they were very lovely, but sadly I don't think we could get any of them in our front door! Anyhow we found a suite and were assisted by Duncan, who demonstrated his knowledge of the product. He confidently answered all our questions. We were very happy with his customer service. Thanks Duncan. Christopher Pratts is our go to store and will continue to be. Quality products and a great team. Cath and Dave

From our first meeting with David Tolchard regarding the purchase of our Himolla Lupo sofa, we found him to be very informative and helpful. Nothing was too much trouble for him. It was a pleasure to do business with him and we will be happy to return in the future. David is a very polite member of the staff at Christopher Pratts, Leeds and would highly recommend him.

Just want to thank Anna for her patience and support when we were looking at sofas the other day.

We made the decision to go to Christopher Pratts based on previous experiences at the store. We have never failed to be impressed by the huge range of products on offer here, with something to suit every budget. Most significant, however, is the calibre of the sales staff. They are helpful and knowledgeable without ever being pushy. We were supported this time by Dale Williamson who showed great patience with us as we pondered our options, and who made us feel that we had made the right decisions when we finally reached them!! Thank you Dale.

As a family we have bought from Christopher Pratts for years, we come back as the service and quality is enviable. Anna is amazing and she goes above and beyond: my last sofa was purchased here in 2009 and I am just changing now, and not because it needs to be changed, we just wanted a new one. That’s what you get when you buy quality. Placed an order with Anna this week, for our new one, can’t wait to receive it. Thank you Emma Speight

Your range and variety of stock was fabulous. Without the assistance of your sales consultant Lisa Berry and her very impressive product knowledge, care and patience in finding us multiple options we were able to purchase exactly what we were looking for. The whole experience was made easy and fun. Would highly recommend to anyone. We are so looking forward to the delivery of our new sofa and chair. Thank you.

Dale helped us is guiding for a right product and completed the paperwork quite quickly. Very pleasant and their delivery is the best. Prompt response to queries.

Lisa was very personable, professional & patient with us whilst we chose our new furniture. Nothing was too much trouble for her. Left the store happy with our purchase & highly satisfied with the service we received.

We purchased a sofa from here the other day and whilst browsing we were approached by Dale Williamson. Dales knowledge of the products were second to none and he helped us purchase our sofa with his knowledge. It was a great experience in store and we thank Dale very much for helping us choose our sofa and the quick and easy order.

Looked after by Dale Williamson, who offered knowledgable, simple advice - understood our budget / requirements and helped us with our purchase of 4 great quality sofa's - looking forward to delivery now. Thanks Dale!

Lisa and Chris spent significant time helping us across 2 visits to the showroom. They were patient, helpful and nothing was too much trouble.

Staffs helped me to choose the right furniture that I meant.

Visited Christopher Pratts today and bought a sofa and 2 chairs. Dale Williamson was the sales person and looked after us with no pressure selling and excellent advice. I would highly recommend this company for a relaxed buying experience.

First of all I love the choice of goods available at Christopher Pratts and secondly we find their salesman David Johnson to be such a helpful guy. We bought a lot of furniture from Christopher Pratts last year and David was the salesman that time too. We were pleased to find David available for this most recent purchase.

My parents and I visited Christopher Pratt's a good 5+ times recently in our quest to find the right sofa. We're very indecisive but were provided with the most helpful and patient service from both Duncan on the ground floor and Andy on the second floor, who we eventually put an order in with (and someone else whose name we lost!). The quality of sofas at Christopher Pratts were the best we saw, hence why we chose to go ahead with the gorgeous Austin reclining sofa. The service we received was also incredible with Duncan providing expert detail on a whole range of sofas and providing us with teas and coffees on our visits, and Andy doing the same on the second floor, generously helping us decide on colour choices and researching other furniture (coffee tables and footstools) in the store to match our needs. We'll definitely be back!

The sign of how good a company is isn't when everything goes right but how they handle issues. We had issues as the company that manufactured the furniture went bust, Pratts were nothing but apologies, discounts on the replacement, and the post-delivery care we got was absolutely outstanding. This is the first place I'd go when considering any furnature in the future.

I had been searching for about 15 years to find the perfect sofa for an awkwardly shaped room. Christopher Pratts had two which would fit my room (I'd literally not found one anywhere else in all that time). The showroom staff were super helpful and I was able to order exactly what I wanted. They were incredibly accommodating when I asked them to not deliver my order for many months, due to issues with the decorating of the room. They could not have been more helpful in that regard. My sofa was then delivered and set up professionally and tidily and I'm absolutely delighted with it. Special mention to Duncan who managed my purchase. Can't recommend them highly enough.

We visited the store after looking online at 2 sofas we were interested in. On arrival we were met by Dale Williamson who couldn't have been more helpful. He advised us on our purchase, showed us samples of fabric then left us to decide. We felt at ease and not under any pressure at all. We ordered two sofas and came away very happy and will certainly re visit the store.

Second time I've bought from Pratts as well as other family members. The service is excellent and always keen on price. We was served by Chris Barrowclough and he was very good, no pressure sales and gave me a good price. Would definitely recommend.