Company Details

Fast delivery, great music, tapes are in peak condition.

It didn’t take long for my purchased items to ship and arrive to my home. My two beanies came in perfect condition, they are so comfy and warm. Perfect for the colder weather where I live! I would recommend the Chillhop shop for anyone who is a fan of their lo-fi music and wants some apparel or other merchandise. I will be purchasing from here again in the future.

I love everything about this company, you guys do it all well

Super sweet🥰

Have been a long time fan of Chillhop and have ordered quite a few merchandise items. I’m very impressed with their customer service - I recently needed to exchange a tshirt size despite it being past the return window and Ben was wonderful to help me out. Communication was swift and efficient. Thanks for the great experience!!

My original order got lost in shipping, but I contacted them and they sent me a replacement at no charge. It still took a while to reach me in the States, but the customer support is extremely helpful and friendly, and the records well worth the wait!

I was happy to see that my mail got a reply quick and Ben Diamond was really kind,helpfull and fast working about my package.Great thanks to Ben and all you people that made the industry of Chillhop with the mercs and music.Chillhop music is such a delight and to me it's soul food music.All in all a short way from me to say thanks.Keep up all that all of you are doing because it's awesome.

I loved the artwork, packaging was good...everything worked like the music--smoothly

Happy with the products, good quality and deliver time was great.

Magnifique disque Et livraison rapide sérieuse je recommande

Chillhop Music is a decent choice for music lovers, though there are a few areas for improvement. The customer service is responsive and helpful, as they quickly corrected an order mistake. Delivery is fast, and the condition of the products is generally good. However, more graphic t-shirt options with just the logo would be appreciated, as some are not fans of the current designs. Overall, a 3-star experience with room for enhancement.

I made an error with my shipping address and contacted customer service. Got a response in less than an hour and they sorted it out for me same day and issued a refund for difference in shipping cost (which I wasn't expecting). Love the music and really happy their service is top notch too

Chillhop never disappoint me, the quality of the music, the quality of the merch, they never miss

I'd order a Vinyl PsalmsTrees and my order was lost/stolen upon delivery. Ben was the person who helped me. He went out of his way to help me in every way he could. From helping me file a claim with UPS to helping me get a replacement for the lost/stolen vinyl. Even after all of that when the replacement arrived it arrived damage. I then reached out to Ben once again and he without missing a beat went on and order me another replacement. Even making sure to put specific instructions to handle with care. Ben has been a fantastic help and it was because of his customer service that I am giving Chillhop 5 stars.

Super schnell , gut verpackt.

Excellent service

As always, the Racoons not only sifted thru the warehouse and flew across the pond to the States in record time but also ensured the top-notch lo-fi collections made it safely. I took advantage of the winter sale and locked in some impressive items that will be vaulted soon. Love the products and look forward to continuing to complete my collection of Chillhop Essentials.

Chillhop Music biedt uitstekende service en snelle levering. Hun team is vriendelijk en helpt graag bij problemen, zoals toen ik per ongeluk de verkeerde vinyl ontving en dit snel werd opgelost. De muziek en kunst zijn fantastisch en brengen rust in dagelijkse momenten. Soms zitten de verpakkingen wat los, maar dat is geen groot probleem. Ik kijk uit naar nieuwe releases en zou meer T-shirts met enkel het logo waarderen. Over het algemeen zeer tevreden met Chillhop Music! 🌟🌟🌟🌟

I ordered 3 CDs, a tape, and a little squish thing. I love chillhop and was super excited about my purchase. Everything came in well, there was a bug scratch on one of the CD cases and the print on one of the actual CDs was a little blurry. Other than that I'm happy with my purchace.

Great music, delivered quickly and in fine condition. Always a delight to order something new from Chillhop. Big fan of their vinyl offerings, playing them through some nice speakers really brings out the rich lows in so many of these tracks.