7322 Southwest Freeway #1810, 77074, Houston, US
I worked with Emily and she was extremely professional and knowledgeable. She was very patient answering all of my questions. Her honesty was quite refreshing. The diamond I finally chose was beautiful!!! I highly recommend Brian Gavin. My guess is that you will be as satisfied and pleased with their product and service as I am.
Always a perfect experience - always extremely pleased with the diamonds and service.
Extremely helpful with an issue I had while ordering online. Before and after the order was resolved they kept me updated every step of the way
Excellent products and craftsmanship! Customer service and response times are even better!
I was shopping for a round brilliant lab diamond between 1.8 and 2.2ct with ideal cut proportions. I spoke with Emily via the online chat tool when I was interested in comparing two stones. I had a good idea of which stone I thought had a better cut, though it was less expensive than the other similar stone with slightly less ideal proportions. Emily told me to go with the less expensive of the two stones with the better proportions, suggesting that the advice they give is genuine. I ended up buying the loose stone and having it set by a local jeweler. The stone is beautiful! Their online inventory from the "select" line is definitely smaller than other online retailers, but their prices are significantly more competitive than James Allen or Blue Nile. If I had a larger budget, I would have opted for one of the Premium lab stones which are hand selected by Brian and guaranteed to have ideal cuts and hearts and arrows. Also a huge fan of the shipping options -- I was able to ship to my local Fedex insured for free, so I didn't have to wait at home for an insured package, which is a huge pain. VERY happy with my purchase and would shop here again.
The ring I ordered is beautiful, Katie kept me updated on the whole process and Lesley provided me all of the shipping details. Made the whole process very easy and look forward to future purchases.
The package arrived and I am stunned at the quality of the 7 carat tennis bracelet. My other diamonds pale in comparison to the sparkle and beautiful color. The difference is shocking. I’ve purchased diamonds several times from local jewelers or online (Blue Nile and Friendly Diamonds) but decided to research more to find the best quality diamonds. I read a lot of reviews on Reddit, WSJ, NYT, and other sites, as well as Better Business rankings, and they all pointed to Brian Gavin’s site. I am done researching, from now on I feel safe and confident shopping with Brian Gavin.
Always a 5 star experience at Brian Gavin. Best cut stones & beautiful designs.
The way Brian Gavin cuts his diamonds should be an industry standard. The light performance of the stone is truly amazing!
Bought a tennis bracelet. Quality is great. Im really happy. I recommend Brian Gavin.
Incredible customer service. Amazing guidance on diamond selection and an extremely helpful correspondence about delivery.
very happy with my earrings.
This company's team were extremely helpful and responsive both in relation to selecting a diamond to purchase and dealing with shipping and I am entirely happy with what I bought and the whole process to do so.
Excellent! The diamond looked great and the service was amazing.
3rd piece of jewelry with BG. Very happy again. Thanks!
I’m a repeat customer and will continue to be. I’ve been extremely satisfied with every single purchase I have made with Brian. His diamonds are absolutely stunning, words can’t describe the beauty and sparkles his diamonds possess! I’m forever obsessed!! Thank you Brian and your team for always being professional and pleasant to work with. Can’t wait to work on my next project. :)
They are Just Awesome Recommended for everyone.
Amazing service!
Emily was very knowledgeable and a pleasure to work with, answering all my questions with patience. Easy, no-rush experience. Recommend her and Brian Gavin diamonds highly!
Hi, I'm sheikh mamun and from Bangladesh. I have got a Brian gavin Diamonds Ring that's really good and accurate Carrete weight.