Company

Brian Gavin Diamonds

7322 Southwest Freeway #1810, 77074, Houston, US

About Brian Gavin Diamonds

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Ada 05 January 2025, 07:27

The band is slightly thinner than I wanted it to be, but it is very dainty, and the diamond is so sparkly. Thank you!

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Kate Bourgoin 04 January 2025, 04:42

Amazing customer service. Above and beyond as always. BGD will always be my go to for my jewelry purchases.

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Ahmed Hamidaddin 02 January 2025, 19:09

Since I start browsing the website, it was a great experience. The diamond search and information provided helped me make a decision. Then I contacted the online Customer Service chat, and Emily responded quickly and answered all my questions, also she remained online during the purchase process and the transfer. She guided me through the whole process which took over two hours. Also, after purchase, Emily was very helpful in getting all my inquiries about design and delivery promtly. It was a great experience and exceeded my expectations. Finally, the ring, woooow it was amazing and I can say how much the ring is beautiful. She said yes and she looooved the ring. Although it was a slightly big, but the size was correct and as I have told them, i guess i didnt have the exact exact size. But the ring is spectacular. I would really recommend BGD to all my friends and I would definitely be a customer and will purchase different jewlery from them. I highly trust BGD, their quality, service and everything. THANK YOU!

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John. T. 01 January 2025, 23:49

Service is excellent, all queries are promptly answered. Craftsmenship of the ring and brilliance of the lab diamond surpasses expectations. The premium is well worth it, can't recommend it enough. As expected from a well known brand well loved by the community.

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Stoyan Petkov 31 December 2024, 15:42

I recently purchased a stunning vintage ring with a 1.55 ct. lab grown diamond from Brian Gavin Diamonds, and I couldn't be more pleased with the entire experience. From the very beginning, everything went smoothly. I had several questions and uncertainties, all of which were promptly and kindly addressed by Emily. Her responsiveness and genuine desire to help me make the best decision for myself, rather than just making a sale, was evident throughout our correspondence. Thank you, Emily, for your exceptional support! After clarifying all my concerns, I proceeded with my purchase. Even after placing the order, I requested a few changes, such as switching the metal from yellow gold to white gold and opting for a non-engraved product. The team handled these requests seamlessly, which is truly commendable. One of the standout aspects of my experience was the delivery process. Initially, shipping to my country wasn't an option, but upon my request, they made it happen. I am incredibly grateful for their flexibility and commitment. Emily continued to support me through the entire process, even assisting with customs clearance by providing necessary details about the product's weight. Overall, I would rate the shopping and delivery process a perfect 5/5—simply flawless. As for the product itself, the ring is absolutely beautiful. The quality of both the setting and the diamond is exceptional. It is full of brilliance and sparkle, exactly what I had hoped for. The only minor improvement I could suggest is the ring box, which, while nice, doesn't quite match the quality of its contents. Thank you, Brian Gavin Diamonds, for your outstanding service and delivery. The ring and diamond are stunning, and I wholeheartedly recommend your shop to others!

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Avraham Fishman 28 December 2024, 01:47

A pleasure to work with! Exceptional quality and customer service!

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Adelina Grage 27 December 2024, 18:05

Love elite Briand Diamonds! Perfect!

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Ricky Gallo 27 December 2024, 05:12

Amazing customer service & wonderful quality of diamonds! Emily was so great in helping me with this major purchase & I will happily recommend Brian Gavin to anyone looking for engagement rings!

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Mohamed Gamal 27 December 2024, 00:10

Katie was super professional, helpful and patient throughout the process of buying my wife’s engagement ring and wedding band. Brian Gavin Diamonds went above and beyond to make sure it was made and delivered on a tight timeline. The set itself is absolutely stunning - my wife loved it.

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Dennis Sacaza 25 December 2024, 03:02

As always we had an amazing experience with Brian Gavin Diamonds! I have a family diamond that was used for my wedding ring years ago. My husband originally came here to get it set in a beautiful band. Several years later I wanted it reset to a gold band. Brian himself took the time to sit down with us and show us several settings and styles. He made sure I got exactly what I wanted. It was even more beautiful than what he described when we picked it up! What I really appreciate is the customer service. Our family jeweler from now on!

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Peter Kim 20 December 2024, 01:01

I worked with Emily who I had previously worked with 7 years ago on an engagement ring. Excellent experience as always. I received a beautiful upgraded stone and can't wait to have it set. Thank you to the Brian Gavin Team.

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Rose Patterson 17 December 2024, 10:31

I recently bought a pair of diamond earrings from Brian Gavin Diamonds and I am thoroughly impressed. The quality of the diamonds is exceptional and they have a brilliant sparkle. The earrings were crafted with great attention to detail and the design is both elegant and timeless

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Reed 17 December 2024, 08:58

Great quality, and shipped quickly. Add in a nice price to top it off- fantastic source for jewelry.

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Valerie B. 15 December 2024, 05:34

Customer Service and production is top notch! Great communication during the whole process.

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Annette Beatty 14 December 2024, 04:48

I did a lot of research over the last 3 years before I purchased a 3-carat 3-prong diamond bracelet from Brian Gavin. I reseached multiple online vendors (White Flash, Brilliant Earth, James Allen) before finally purchasing from Brian Gavin. Emily was excellent in helping me over that period of time getting me all kinds of useful information. Her customer service was top notch! The quality in this piece is very evident with how much sparkle you get. You see many diamond bracelets with lesser color/cut/clarity. The stand out for this product is that the diamonds have all three - great color, clarity and, just as important, great cut.

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Taylor Hedley 13 December 2024, 05:31

Great and fast customer service! Our custom designed ring turned out exactly as we envisioned it!

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Randy Owensby 11 December 2024, 04:25

Our experience was awesome! Emily was knowledgeable, patient, and good with communication. Our Black by Brian Gavin solitaire was simply stunning and worth the extra. The glamour shots of our ring were a nice surprise and the personalized diamond viewer was a nice extra touch. Would recommend to anyone without hesitation.

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Lance M 11 December 2024, 01:51

Their customer service and sales consultants are wonderful. They were very attentive and answered my questions thoroughly, helping me understand not only the buying process, but also understanding the four c's of diamonds. Having all of the information they provided helped me choose the diamond ring that suited us perfectly. I am so glad I chose Brian Gavin Diamonds, with the excellent customer service, the impressive jewelry selections, to the beautiful diamond ring, I purchased, I couldn't be happier with my experience! Would definitely recommend Brian Gavin Diamonds over and over again!

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Brian Acard 08 December 2024, 01:42

Extremely quick with responses and assistance both through emails and on phone. Bracelet arrived quickly and exactly when I was told it would. Great experience.

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DW 05 December 2024, 01:53

This is the 3rd purchase from Brian Gavin. Since my 1st purchase, I will never buy a diamond from anywhere else as the cut of the Black by Brian Gavin diamonds are spectacular!