Company Details

I've used Better Impact for about 4 years now across two vastly different Volunteer involving organisations. It is an exceptional program which has met the needs of highly experienced volunteer managers who want to get the most out of their volunteers in terms of supporting and serving our organisations and the best for our volunteers in terms of valuing their time, energy and commitment. It is logical and easy to use. It allows for easy customization for a wide range of organisations. The help videos, files and chat are a fantastic resource for training and they way they have improved the look and feel of the software has made it even more attractive. I wish more business applications were as well thought out and easy to use as this one, as it makes working in volunteer management so much more satisfying.

I did a lot of research before choosing Better Impact for our Humane Society. I couldn't be happier! It is a powerful system that does everything I need it to do. It is easy to use and intuitive. The customer service is wonderful! I highly recommend Better Impact!

Better Impact is so helpful with scheduling volunteers, reporting statistics, creating e-learning modules for volunteers, communicating with volunteers and so much more. I couldn't do my job without it!

We have had Better Impact for just over four years, our reporting is stronger and our number of volunteers continue to grow

I'm new to an organization that has been using BetterImpact for 7 years. I've worked on a number of CRM and scheduling systems in previous companies, but this has been my best experience. The interface is intuitive for admins and volunteers, and the chat support folks are incredibly helpful. I'm so glad to have joined an organization that has this in place -- would recommend!

Chat feature is HUGE advantage! You get your answer almost instantly so you don't have to come back to it. This software is the best investment for any organization as it is so efficient and effective! Thank you for your stellar customer service!

This software program has helped so much over the past year! We've had Better Impact for a year now and its truly such a magnificent system! Everyone here at the center is super happy with the volunteer and client portals. The QR Timeclock system feels innovated and up to date with times! The background check partnership is amazing and had previously been using for years. I'm so appreciative with the online chat systems and have always had my questions answered.

I absolutely LOVE the ability to chat with the staff for immediate help. It helps tremendously that I am able to print out the answers from the links sent and file them away for future use. BEST IDEA EVER!!!!

Better Impact has changed the way my organization manages our volunteers! Before Better Impact, we were using spreadsheets and keeping information in email messages - a system I would never recommend. Better Impact has truly made us an established, organized, and legitimate volunteer program and I don't have enough positive words to say. We operate a network of charter schools for kids with and without disabilities. This includes 8 schools and over 500 volunteer opportunities weekly. Better Impact has made that not only manageable, but also fun!

Better Impact has been a game changer! We've used Better Impact for our volunteer program for over a decade now. It is easy to use, has great support, and is easily customizable to our needs. If there is something we want to do, there is usually a work around that makes it possible if not a direct feature. Support is very responsive and provides help immediately.

Before Better Impact we used to do all the scheduling by hand, best decision we made was to purchase Better Impact to help us. Our volunteers have given us great feedback as is easy to use, it has also made it easier on them to sign up and/or cancel shifts. I personally like the features we can add for example the badges (years, hours, completing training). Another great thing is volunteers being able to do all training online. Also, being able to send emails, specially at this time when restrictions and policies are constantly changing due to COVID.

Volunteer Impact has been a game changer for us the last five years. Our volunteer coordinator can spend time on cultivating community relationships and less time on paperwork. Thank you!

Better Impact is a life saver. This software has changed the way we onboard and schedule new volunteers and has made my job MUCH easier. It's user friendly and my tech savvy volunteers love it. The only thing I might change would be to have more reports showing data show by show instead of by hours logged, as I don't use that feature for our company. Besides that, I'll give Better Impact a BIG Thumbs up!

We have been with BetterImpact for almost 4 years now and it just keeps getting better and better!

I wish to thank the BI team for making recent changes to the Home Screen Dashboard, where we can now click on all statuses and it brings up a list of volunteers. A game changer and less frustration with that page.

I have been using Better Impact for over 10 years and it is comprehensive and user-friendly. I find it easy to find volunteers and filter activities and shifts.

Better Impact is a wonderful tool for our organization! We are able to organize our volunteers within hospice, but also at our resale shoppe. Most importantly, it's very user-friendly for our volunteers.

Very happy with Better Impact. While we are still learning, the options available for both coordinators and volunteers is exceptional. We have also launched Member Impact and finding this works well as a database for recording the liaisons community work. The prompt feedback by both Andy and the 'chat' team is appreciated.

Love the new look, makes it so much easier to find things.

As the only paid volunteer coordinator for a large school district, I worked with a team of parent volunteer leaders to review and make recommendations for a volunteer management software. For many reasons, of the programs we reviewed, it became very clear early in the process that Better Impact was the best option. The Enterprise version allows for centralized tracking, reporting and management of volunteers across the system. All while each school, as an organization within the Enterprise, remains unique in their programing and activates. Five years in, I am still very happy to be working with Better Impact. I can’t say enough good things about their customer service and tech support!