Company Details

I was recommended to go buy a gaming monitor on BenQ by a friend. He told me what he recommended so I checked it out, immediately went to the website because I'd found what I'd been looking for on Amazon. Found it to be a few $$$ less and thought okay, its cheaper here. But I also noticed that there was a coupon to save 25% on refurbished products and thought I'd check to see if the same monitor was on here refurbished and to my luck it was. So I got the same monitor that was $250 on Amazon brand new, refurbished for $170. I got the BenQ ZOWIE 24" XL2411 PC eSports Gaming Monitor, and I've been using it for over a month now and I'm super happy with my purchase, so yea I'd recommend BenQ, also I was able to pay with my Amazon Account which was pretty cool so it just made it easier.

I had a few brief questions about refurbished vs brand new and was guided into the perfect monitor for me. Only 4 stars because I had no problems to deal with so I can't see how they handle such friction.

great service with fast shipping. great product.

Received shattered monitor. Working on getting a replacement with the support team has not been fun. It’s been 1.5 months and I am still without a monitor.

The lamp is everything the online reviews said it was going to be. Euro design and very good quality. Easy to attach lamp to base by using one set screw. Pivots easily around its various joints and offers varying degrees of light intensity with a light touch of the hand. Projects glare free light. Highly recommended.

Refurbished 4k 27" monitor is superb. Great price for the best monitor. I use it with my movie editing software. Perfect match. Ed

This is a great product, the quality of the material is good, my first impression was to be in front of a good product. The automatic mode works well, the light level of the lamp quickly adjusts to ambient light and you always have the option to adjust manually. For now I am very happy with this product. As a point to improve this warn the user that the LED area is heated during use.

I purchased a refurbished SW2700PT monitor. The monitor arrived packaged very securely with all the essential components. Set up was easy. The monitor is great for my photography work. Great purchase. Highly recommended.

Received my order very quickly with no problems.

The person I spoke to on the phone before buying the MH733 couldn't answer anything about the video processing. I questioned this because the projector was for a sports bar and very little was on Benq's site or projector central or the rest of the internet. The person couldn't answer me and suggested I just return it if it's not satisfactory. The motion video was inadequate so I returned it. More info on the website and/or better informed sales people would be helpful. FYI We have 11 Benq projectors in our bar which are all nearing replacement time. That said, the person I spoke to about returning it was just great and that process was easy. It was delivered to Benq by FedEx yesterday so the refund is still pending.

It does not have hdmi cable.

The service is on par with Chinese Ebay sellers.

No issues with the service except that the projector did not come with any installation instructions or a manual.

the monitor looks good. but, its not height adjustable. not aware of it

Ordering was simple. I used a coupon code to get 15% off the refurbished price. Item was shipped at no charge. It arrived nicely packaged. Almost all small pieces were in sealed plastic bags. I was worried about ordering a refurbished monitor. No dead pixels. No sign of wear or any scratches. Would purchase again.

The rep on the phone was super helpful. We walked through several options and focused in on the best one. His follow up was well timed when I didn’t make my decision right away. Great job by this company.

Great customer service!

My monitor arrived damaged! It took several frustrating calls, but eventually BenQ was able to make things right. First, they wanted me to send them back their damaged monitor, THEN after they received it they would send me a replacement. This would have been possibly another 2 weeks to get my product. I had to make a few additional calls to convince someone to send me a monitor first. Why would you make me wait until you received a broken monitor before you would send a replacement?? That is NOT good customer service!!

Excellent value, quick shipping

There were no issues with my shipping expect the fedex company got the wrong address but i contacted them and benq and it was all resolved within 6 hours