346 Kensington High Street, W14 8NS, London,
I tried to return an item, but first of all DHL just picked up the order with no question about where it going... I gave them the seller code but that's it... So I asked to Avenue to confirm everything is ok... 1 week later nobody confirm me anything and nobody replied me from Avenue...Finally I receive automatic replies saying to wait 7 days... I'm just trying to know if they got the order but nothing more than automatic replies... Finally someone replied me : so sorry... we did not what happens... 11 days later I've got my refund done.
I purchased an Anna K dress on sale, it arrived super quickly and the dress is gorgeous. I love Avenue 32's selections. Buyers have a great taste.
I'm very pleased with the fast delivery of goods.
A nice delicate necklace for my wife. As its an xmas presant i cant say what her thoughts will be, but what i can say is the product is well priced and was sent in a nice gift box at no extra charge. This is a nce touch other companys could follow. All in all i found this company good to deal with, and it arrived 2 days before is was due, which is another plus.
Good service
First time was buying from avenue32,and I'm impressed,free express delivery,item was packed gorgeos,had to return item,because ir didn't fit,return was very easy and very quick.Thank you Avenue32,definately will buy from you again!
I loved my bag! The postage was free and the bag amazing,! Will be back for more!
Fast delivery quality fashion, see you soon again!
Shopping is straight froward and delivery speedy. No complaints whatso ever. I recommend everyone shop here.
The website is easy to navigate, fabulous items. Ordering, delivery and packaging options are excellent. Delivery updates in real time. Very positive shopping experience.
I ordered a pair of shoes that I love - but which are sadly a hair too small. I am bereft that the next size up is unavailable - that's how much i like your style. I will keep hunting and hope that someone with a smaller foot than mine needs to exchange their shoes the same way I'm exchanging mine.
Great stuff on the Avenue, superbly curated, but shipping does not work. One week from receiving a notification that my order has been shipped, I discover it is still at Heathrow. This is 9 days after having placed an order, which is to be shipped, with DHL, from England to the Nordics. Not impressed.
The delivery was super fast it took around 2-3 days only!
Very happy with my order, shipping was fast and well packaged, I was very happy to have free shipping, and look forward to my next purchase.
I ordered my dress on Friday night. The package arrived at my front door in Sydney Australia first thing Monday morning. The package was beautifully boxed. I have used other companies before, but no one as efficient as Avenue 32. I was very happy with the service. I will be using Avenue 32 again.
Good experience, no complaints!
I was very pleased with every step!
beautiful coat
Purchased a pair of lovely Isabel marant sandals they came within a few days and where beautifully packaged! Highly recommend avenue 32
Avenue 32 orders arrive within a week, sometimes in as little as three days. Their service is as fast or faster than Amazon. I especially like their use of DHL, as they allow you to customize your delivery options (important for me since I'm never home during the day to accept packages). Clothes from Avenue 32 are high quality, and come packaged with detailed return labels and instructions in case the clothes don't fit, making returns convenient.