346 Kensington High Street, W14 8NS, London,
I am a new customer and ordered a dress for a big event which I was subsequently told was not available due to 'stock discrepancy' - the refund took way too long leaving no reserves to buy another dress. I then bought another dress which was delivered to the wrong address so I ended up missing the opportunity to wear it too. Not overly impressed!
The website is excellent and the customer service is really great. I like their more personal touch than the bigger etailers like Netaporter & Matches.
Great choice, good prices
Great customer service
Having looked at the products on this site for a while i finally purchased and wasn't disappointed gorgeous packaging a true gift to myself and so that said can't wait to order my next pressie! Love it thanks team avenue 32
A great experience with avenue 32. can definitely reccomend!
I recived my order in 24h from UK to Romania! Respect and thank you Avenue 32
mein erstes mal bei avenue32 bestellt und gleich verliebt. die bestellung kam schnell, toll veepackt und vor allem in versprochener qualität zum guten preis.
The Avenue web site is easy to use and made my shopping a great new experience. My order arrived exactly when it was supposed to and was perfect.
Very pleased, thanks
My order arrived the next day, and my return was credited back onto my card within 24 hours of making the return
The dress I purchased was discounted 24 hours after it had been received by me by 30%. I asked Avenue 32 to honour the price reduction given - it was 24 hours - as had I returned the dress and they re-sold it they would have done so with the discount applied. Their refusal to consider this is poor customer service and not in keeping with many retails outlets offering - Price matching - with a 30 day price match policy.
prompt efficient service great product everything exactly as advertised well done!
Really good experience. Easy to order, best order summary I have seen. Fast efficient delivery. Excellent info re when coming.
customer service is very responsive, prices are good and so is selection. shipping and returns from US to UK are easy.
This site is trustworthy and the delivery was so shocking fast. Prices are good
Really fast delivery,good and helpfull service:) I ordered shipping to Denmark and I got it for next day.
I received my parcel in less than 24 hours after I placed the order. It came beautifully packaged and I'm amazed by this brilliant service. Highly recommend ordering there!
Great experience; excellent shoes with great discount, and express shipping, within 20 hours.
i had buy the XS,but i receive the L size