Collins House, Bishopstoke Road , SO50 6AD, Eastleigh, GB
Abri is a large housing provider who own and manage more than 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri work with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community. We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms? We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most We’re investing in our communities, to address local issues and create opportunities for everyone If you want to raise a repair, make a payment, send us a message and much more, you can do so by logging on to the portal. Log on to the portal: Visit MyAbri
Tony that came out to fix my windows. Was such a friendly member of staff he explained everything very polite. A credit to his employer Abri
Excellent job cleaning all the mould in my house
Damien the engineer was professional warm and personable as a single lady I felt very safe! Work was carried out quickly and efficiently! Life has been hard for me recently and Damien bought a smile to my face thank u so much Damien! Ebri have been fantastic to me and I am very grateful!
Had a home inspection reguarding mould ... When Scott arrived he was friendly... kind ... Polite ... Explained everything perfectly .... Great job ... Keep up the good work ... Very happy so far with everything that's going to be done ...
Job well done, arrived on time, swap the shower over. Very pleasant and helpful when I asked questions.
Although it took a long time to get this repaired do the trades person that completed the work did a wonderful job, he didn't rush and made sure I was happy with his work. He was polite and really cared about doing a good job .
Excellent customer service. I rang and spoke with Wendy who helped book a repair in. Wendy was friendly, polite and gave the time to understand the issue. I'm also quite anxious on the telephone and didn't feel rushed. I've had only positive experiences when dealing with Abri. Great company that go above and beyond. Thank you.
Operator was very friendly and a pleasure to talk too. She was able to get the information needed quickly and resolve my problem with full knowledge of what had to be done to do this
It was the control pest contractors that were very good at their job , very polite and cleaned up after themselves not the abri work force .
When abri and the drainage company came to fix our toilet as the pipes were blocked all the way into the road drains, they were polite, explained everything, and were great around my curious son who kept wanting to see what they were doing. The men were determined to fix the problem and not leave until they had, the kind man kept coming down to explain what he was doing, and what I needed to do, he changed the pipe in our house and unblocked it with a hose, then was outside in the freezing cold unblocking all the pipes in the road. They all did an excellent job and I can safely say we can now flush without it all coming back up the toilet and all over our floor n down walls. 10/10 for efficiency and politeness, 10/10 for determination to finish the job. Not sure on exact date but it was early Feb
I have special needs and she helped me stay calm down
Paul who came to do my repair, done an excellent job. He has completed a few jobs in my flat now and he always makes sure that everything is sorted before he leaves. He's an all round a great workman.
A very swift repair was taken upon by their plumber,who fixed the problem swiftly and with good cheer!...Thanks...
Very good and pleased thank u abri
Jack came to fix an electrical issue. Arrived on time, was polite, professional and clean, tidying as he went.
We had problem with our radiators after a new boiler installation, the last radiator on the line just wasn't working, Abri operative Darren came out to sort the problem which he did but also took the time to explain how the system works and purposely showed us how we can adjust the flow through the radiators, very satisfied.
Human at the end of the phone very happy to help and answer questions. And give help and assurance.
Came out to fix my door which I’ve had many come and try , he was friendly and his knowledge of how to fix my door which I’ve, after half an hour was all done thank you Alan
My smoke alarms were inspected by Abri, and the next day Chris came to replace them. Chris was friendly, polite and did a great job. Amazing!!
Niamh whom I spoke to was helpful, friendly and polite.
