Collins House, Bishopstoke Road , SO50 6AD, Eastleigh, GB
Abri is a large housing provider who own and manage more than 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri work with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community. We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms? We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most We’re investing in our communities, to address local issues and create opportunities for everyone If you want to raise a repair, make a payment, send us a message and much more, you can do so by logging on to the portal. Log on to the portal: Visit MyAbri
I would just like to say that speaking with the man from abri Kevin it was a real pleasure he took the time to listen to me and offered some great advice to help with my needs ,I felt very comfortable talking to Kevin,he is a star,I would also like to say the man who came to do the work also was very quick and efficient.
Very helpful with my enquiry yesterday
The lady called Grorga I spoke to yesterday was very polite and helpful when I called Abri homes she answered everything I needed to know. Thank You very much
The electrician I had come round Dave and his other colleague, were on time very professional tidy and explained everything, cleaned up after themselves. Very friendly
I recently rang to follow up on a repair over Christmas the lady I spoke to was called Bernadette and was so helpful she rang the company who were doing the repair and as a result of this they emailed the next day to book in a date she was lovely on the phone aswell
I had a leak from the boiler the man came very pleasant had a look got the tools and was fixed in no time Great friendly service
Not sure if last review went through but I live at 16 chesnut court bordon gu350ty I had two very polite prossfional experiences today with meegan and then rachel thank you to both helped me out alot keep up excellent work Bob Deane
Due to an emergency my end I had to ring and cancel an appointment. I was to late to get appointments on the app. Spoke to an amazing lady Indoo who sorted it out swiftly and very professionally for me and even sorted out a new appointment. Which was very much appreciated thank you
Tony came out to fix my window as it wasn’t shutting properly. He knew straight away what the problem was, explained to me what had happened to the window and fixed it without any problems.
Great team, work orders done fast and everyone so polite and cheerful have no issues whatsoever
Did a great job
I needed the flush on toilet seeing to and a badly dripping tap in kitchen fixed. As not seen as an emergency had to wait nearly a month for an appointment. However once Mark came on the day they were both quickly fixed. He was polite and efficient.
Like a breath of fresh air. They come promptly at convenient times such as school run hours and very easily booked. When they arrive, they are prompt and very friendly. They make you feel like nothings too much bother and I have every faith that they will work to a high standard.
Mathew fixed the electrics in my kitchen very efficiently and was very friendly and helpful.
I've never had a problem! Everyone I've ever spoken to has been friendly, helpful and always polite, no matter what the problem/fault has been! Solving any problems,has been dealt with quickly, efficiently and very professionally ! Couldn't ask for more! Keep going. Very much appreciated!
Abri operators always go out their way to carry out a job, completing it so the clients safety is a top priority as well as using their expertise to advise clients what needs to be done etc. Darren the operator carried out the job rather than coming back which was very handy and Lucien, he will thoroughly carry out each job and put in jobs that need attention too. He doesn’t just do the work and leave, he will only leave when he is 100% satisfied with the work.
I've been in this house with Abri (previously Yarlington) for many years. I can honestly say, that the customer service is outstanding. Every time I call, whoever I speak to is lovely. Whenever I need a repair, the repair team are great. Recently I've spoken to Michelle and Carla, both were really friendly, engaging and helpful. I also had a heating engineer out today (3/1/2025), I can't remember his name but he was great. It was a minor problem and I worried I was wasting his time, but he reassured me, sorted my minor issue and again was super friendly and helpful. Overall Abri is very good landlord.
After coming home from work and losing all power on a Sunday my first thought was 'what now'. I rang the Abri ooh team, the first person was very reassuring and I had an electrician at my home within an 45mins. He immediately found the fault but unfortunately it was a network issue and not one Abri could resolve. But he made some calls and within an hour SSE had arrived, in total I was off for only 10.5hrs, and that included having to dig to the main cable and repairing it!! Superb response and service from all. Many many thanks.
Rich the electrician from Abri was amazing. He was very helpful and courteous when he came to fix a light switch. Can’t fault his work. Thankyou
Issue: toilet cistern constantly filling with water. Repair carried out successfully, new filter replaced and issue resolved. Marked down 1 star as I had to ask repair technician to take off his shoes as recently new carpet fitted. Otherwise he was pleasant, friendly and professional.
