Collins House, Bishopstoke Road , SO50 6AD, Eastleigh, GB
Abri is a large housing provider who own and manage more than 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri work with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community. We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms? We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most We’re investing in our communities, to address local issues and create opportunities for everyone If you want to raise a repair, make a payment, send us a message and much more, you can do so by logging on to the portal. Log on to the portal: Visit MyAbri
Hi ya guys. I had several inquiries from chatting to Emma the other day Xo she gave me all the info I needed ( fantastical) she was very polite and new the answers straight away Xo she ev n laughed when I told her that my dog fluffed and it must of been smelly cos she’s gone away hehehe Xo I chatted to Carol today and she tried her best to see how I can change my payment card on “My portal” but sadly she couldn’t find away Xo And again Carol was fantastically friendly kind and considerate Xo I have never had any problems in the two years I have been an Abri tenant with any of the staff or work people at all Xo sadly the timing is very poor but I do know as soon as they do get here to fix anything they will always be chatty and friendly do the job Xo I’m a very very happy happy tenant thank you Abri xoxoxo
The guy who came did the work well and was very polite and carried out the work as planned he was nice and early so I could carry out my day and the job was done very well and I was very happy with it
After trying to get work carried out for 3 years for fencing and broken up patio I finally got a date in November 2024 but did hold out much hope but Vernon and Andrew showed up and everything changed, the weather was awful but they held on waiting hours to see how they could work round it,as they promised the job would be done. They were polite and hard working but they showed up whenever the weather improved to continue, they never gave up. Gold star for Vernon and Andrew.
Emma was extremely helpful and polite on the phone when helping me book a repair
Iv Allways s found abri call center staff to be helpful in resolving issues booking appointments with school run timeslots to help accommodate my daily Busy schedule
The Abri staff member Victoria who I spoke to on the phone recently was polite, helpful, efficient, patient, caring, kind and pleasant and helped me with my housing problem, so an excellent service received. Thank you for your help Victoria, it's much appreciated and keep up the good work :)
I would like to say that Sally was extremely helpful when I contacted Abri with a query recently, She was very knowledgeable and pointed me in the right direction on how to proceed with my question. Thankyou
We have recently moved into an abri property and can't believe how smooth and hassle free the process was. Stuart and Carla were extremely helpful and professional and lovely to deal with. Infact the whole team have been wonderful and made us feel at ease throughout. Nothing has been too much trouble. Thankyou Abri, we are two very happy tenants. Very kind regards Trish and Ian
My experience with Abri went well from the beginning because they kept me informed as I wasn’t knowing much about them so they treated me as a new tenant with patience and understanding.
Engineer was on time, informative, polite, standard of work was clean and tidy. Everything was explained thoroughly. Amazing customer service.
The operative was on time, polite, helpful and cheery, going the second mile to ensure my home was safe and that thre was nothing else that needed doing .
josh called at my house on the 23rd December to fix a leak underneath the sink he was very polite, friendly, and gave me my sink back working no more leaks so a very big thank you to him and abri
Had to have some work done in my kitchen to stop water leaking into my neighbours flat and Tony came out and fixed everything after looking at it for a few minutes. He was quick, efficient and did a great job. He was friendly, funny and just outright lovely to have here. Would definitely recommend him to anyone if need be.
I recently had Martin come to repair my gate very friendly guy very helpful and efficient nothing to much trouble explained exactly what needed doing Many thanks Lisa Lay
The way I have been treated above the call of duty by the plumber and the abri with my boiler braking down before Christmas Day
Kevin came to fix my bathroom light, the day before Christmas eve. He was polite, professional and explained what the problem was. I also had an issue with a smaller light in the bathroom and he replaced that too. He left all clean and tidy, thank you, Kevin.
Hi my name is vicky, I have moved many time over the years and I must say this has been the easiest and most enjoyable. The Abri team where amazing, so very helpful with everything. Also the help with setting up all my bills was brilliant, haven't had that before. Thank you so much
Excellent service, electrician went out of his way to help us. He was polite, friendly and professional.
I had a phone call with Lillian who was very helpful, professional, kind, reassuring and sorted my problem out very quickly and arranged for repairs for me
Phillip came to do some work on internal doors. I could tell he was busy, but he was conscientious and efficient and completed the work to a good standard and in good time. He left the job tidy. A credit to abri.
