Unit 16, Carnival Park, Carnival Close, SS14 3WN, Basildon, GB
Ambient Underfloor Heating is a family-run business that started in 2002 supplying underfloor heating to homes across the UK online. Since then, the business has increased to over 50 employees, operating from a 23,000 sq ft of warehouse space. Despite this growth, Ambient continues to uphold the family values to which the business was built and continues to operate through the same websites just as it did in 2002.
Ordered on-line from the efficient and easy to use website; this after a brief conversation with your staff over a query I had which was fully explained in plain English. Products were delivered next day ( and this to N.Ireland at no extra cost, a rarity believe me) and are ready for installation next week. All in all, very pleased with the service I have received to this point.
I have ordered under tile heating systems from this company on numerous occasions and have never had any issues with the product quality or performance.I would recomend this company
Arrived so quickley with no fuss on time & just as I was told it would. If it works half as well once fitted as the service & quality ..... it`ll be about perfect
This is the second UFH kit I have purchased from Ambient in the last 6 years. The thermostat is very stylish and so simple to use. Would definately recommend Ambient to anyone thinking of buying underfloor heating.
Before ordering on the Web Site, I was offered some excellent advice on what products are suitable for different floors. I then proceeded to place my order with the items being delivered within 48 hours. I have very high expectations, which have been fully met. Best regards A. Young
A normal purchase for a customer's bathroom but as I'd purchased a pro kit I hadn't realised you got an additional temp sensor so was chuffed to bits. Delivery was spot on and it was a comprehensive kit with decent tape for once (some you buy have really cheap nasty tape). Instructions were fine, if you've done it all before, but if you're new they DO NEED READING. The one area that needs real work are the instructions for the touch screen controller. Instead of them being written by the designer of the kit they should be re-written by a competent user using PLAIN English. That way there would be less support required and everyone would be a little more confident and more would be sold. I had cause to ask a proper tech question and Ambient were very professional and had the answer at their fingertips. David
Great website providing the right type of guidance when selecting and ordering your underfloor heating. My first time installing underfloor heating and it went without hitch. Delivery arrived next day and the kit contained everything and more required - plenty of floor sealant, plenty of tape for the wire, and plenty length on the supply and temp sensor cables so no issues routing cables to the thermostat and power supply. I'd definitely use Ambient again.
easy ordering on line, extemely fast delivery, still tiling over so do not have a working opinion but looks the real deal
Easy to use site - everything explained where you need it Good delivery - often next day My default site for electrical underfloor heating stuff
I purchased some engraved fused spurs to use when customers have already purchased their own underfloor/undertile heating systems. They arrived next working day and I also received an installation monitor free of charge which was a great surprise! Thoroughly recommend Ambient Underfloor Heating and I will certainly be using them again in the future. As a professional tradesman, Ambient Underfloor Heating met and exceeding my expectations. Jon - JHB Electrical Services Ltd.
Excellent service, good laying advice on the phone, excellent product and at least 50% cheaper than B&Q. Did find that some of the insulation boards did warp a little when putting down with tile adhesive, just need to screw them down if this happens!
I bought a kit about 18 months ago and find it so good and such value that I have bought a second for a shower room refurbishment.
Advice was needed regarding underfloor heating in my extension and kitchen. That given was not to the benefit of Ambient in that I didn't need some of what I thought I did. Though I could have ordered online the guy took my order over the phone and all the bits turned up, correctly, the next day. This was my second order from Ambient and the service was as good the first time. The guy laying the tiled floor was very impressed too.
I have used Ambient's loose cable system for several years. The loose cable system is so cost effective and great for bathrooms with a complex footprint. Delivery has always been next day and every system I have installed continues to run faultlessly.
Easy to order and super quick delivery time as well as competitive prices. Couldnt ask for more!
I have now used ambient three times, two have been online and one over the phone all have been hassle free with a very prompt delivery service. I will definitely use and recommend ambient in the future. Walt, Salisbury.
First class service no problem
Thank you Ambient! The products exactly as ordered and speedy delivery on the date given! Thank you for the advice and cannot fault the service you have provided! I'd recommend anyone to buy from you! Thank you again!! Eunice Liskeard Cornwall
Second order from a competatively priced firm. Outstanding quality products and first class service. Speedy delivery. Have more prjects in the future and will look no further. What a pity all internet services aren't as good and reliable. Thank you.
Bought the wrong size heating kit for my kitchen, I would like to thank Ben for arranging an exchange - mats swapped and cost difference refunded within 2 days. If the measure of a company is how they help when things go wrong Ambient fully deserve their 5 stars.