Unit 16, Carnival Park, Carnival Close, SS14 3WN, Basildon, GB
Ambient Underfloor Heating is a family-run business that started in 2002 supplying underfloor heating to homes across the UK online. Since then, the business has increased to over 50 employees, operating from a 23,000 sq ft of warehouse space. Despite this growth, Ambient continues to uphold the family values to which the business was built and continues to operate through the same websites just as it did in 2002.
As first time customers to underfloor heating our project was a daunting one. The staff at Ambient offered excellent service and advice everything was delivered quickly and proved easy to install and operate. The system has proved to be very efficient and offers a wonderful, warm comforting feeling to the granite tile, which otherwise would be cold and harsh. I would strongly recommend this company for price, expertise and efficiency.
A lot of people feel safer with high street brands of UFH but the profit markup on them is outrageous! As a highly qualified industrial engineer I was delighted with the quality and design of the Ambient heating mat which I appraised surpasses the popular 'shop' brands. UFH is NOT Black Magic although you would think so with what some tilers try to charge, done carefully with good components its not that hard. I used a 200w/m mat in a large conservatory with 35mm of Ambients insulation board underneath (floor level was designed to take this much into account during the build) The system makes the room fully usable all year round as the only and primary heat source. the digital controller also from Ambient is scheduled to heat when the room will be used automatically keeping the running cost reasonable. All parts of the system were delivered by a helpful delivery driver in perfect condition. 18 months on all is fine and I expect the system to gives 10's of years of service. Only hitch was the touch screen thermostat had an annoying beeper that could not be turned off and activated if the frost protection kicked in or the floor overshot target temperature. I simply desoldered it - sorted!
Ambient staff were helpful in providing advice about my proposed underfloor heating project. The order was duly placed and delivery took place promptly as promised. Product quality seems good and the new controller offers good flexibilty and is very neat and simple to operate.
very pleased with under floor heating. extreamly good product. bit worried about the insulation for laying under tiles, seems very soft, would have prefered a denser product as it sounds a bit hollow when you tap the tiles compaired to laying directly onto the screed, but saying that it has beed layed for more than a month and seems good, so maybe i'm just old fassioned and expected it to be more of a dense board. if i layed another floor i would go for the more expensive insulation boards just for piece of mind.
great service, next day FREE delivery was promised and it turned up as underfloor heating said it would. Great price, you get exactly what is described. Would I buy from this company again? Definitely.
Highly recommended supplier of a quality underfloor heating product. Excellent customer service & delivery.
Clear and easy site, prcing is very competitive and the quality of the products I have bought has been very good. Reliable and very fast delivery is what will keep me returning as a customer.
I found this product online, the price was good and it was delivered exactly when they said it would be. I havent installed it yet so cant comment on the product itself but the service was excellent.
Information on the website was really useful and kit came complete with everything needed.
Very helpful and willing to offer advice, keen prices, and very fast delivery. Any questions are always handled promptly.
Quick delivery & exactly as described
I would recommend you use Ambient Underfloor Heating for any accessories required because they run a really efficient service.(e.g. My ordered part arrived within 24HRS.)
From delivery to working product very impressed
if carlsberg did underfloor heating this is what the company would be like. like a muppet i ordered the conservatory size rather than floor size. arrived next day then i discovered my error no problem one phone call and it was sorted.probably the best underfloor heating company in the world!!
arrived very quickly unfortunately exact size of heating mat unavailable
Initially everything was fine, but when laying the u/f heating cable after 2-3 runs the tape was unsticking and cable wouldn't stay in position, this is after the primer had approx 24 hrs to dry, as time for me was limited due to Christmas period I had to buy a different heating kit and the tape supplied was more than strong enough, with this in mind I was hoping to get a refund on the cable, which has been declined because it has been taken out of the wrapping and uncoiled??????
Did everything they could to help, ( despite being shut over xmas .. bah humbug! ) and a morning delivery came by 7:50 in the morning! Good range,top quality items, great prices, and discount / offer extended to full order, All super!! Neil
A very helpful and knowledgeable team, orders dispatched quickly and correctly at a competitive price - and they are a local company. I use them every time for my UFH supplies.
Always buy my underfloor heating from Ambient because there service is second to none.
I found dealing with Ambient to be a hassle free experience with extremely helpful staff and a great efficient service. I have yet to install the flooring so have no comment as to the product... but if it is as good and as efficient as the company staff then I will not have any complaints!
