Company Details

Absolute scam, paid fair price for lifetime service for 1.5TB, after 2 years they’ve given me 5 days to remove my data for change to a paid yearly subscription. I’ve emailed they’re support team requesting more time to restore my data, I’m currently stuck internationally due to covid, therefore don’t have access to my pc and decent internet connection...there reply was ‘tough luck’! Scammers! What a joke!

Lifetime scam. Do not use Zoolz unless you don't mind being scammed. I would have accepted a bankruptcy of the company. This is not fair to the competition.

I paid for a lifetime account. I have had 2 years of data. they now tell me that they are going to close my 'lifetime' account, as they want more money.l This company is now offering a 90% discount on ongoing rates. How can I trust them, when I have already paid for my data to be backed up - for life. I have seen better scams from ' a rich relative in Nigeria' Do they sell my back ups too?? Would any other reviewers be interested in exploring legal action?

PAID for a "LIFETIME plan" only to receive an email to the junk folder saying my account will be deleted within 5 days. Just noticed the email 6 days after receiving the email and so my account with all data and personal photos is now lost!

Pagué 30€ por un espacio de por vida y a los 2 años lo cancelan unilateralmente sin devolver el dinero

Reinforcing what everyone else is saying. I bought a "lifetime" plan. 8 months later Zooltz informed me that my plan had "expired" and I needed to pay additional monthly "maintenance fees" to ensure security. 10 months after that Zooltz terminate the "lifetime" plan and request that I download my data. Yet suspend my account so I cannot do that. I spent time and money uploading my photos to Zooltz: to protect them. Now, I can no longer access them. They actually would have been safer on my laptop all along.

Company decided to unilaterally end "lifetime subscriptions" of cloud storage for all their home clients. No refunds for those who have been with them for more than a year, no viable options except paying (even) more money. Seems predatory behaviour for a company to unilaterally change the rules of an agreement and then trying to milk their customers for more money. On top of that, platform has been acting buggy while trying to recover my data/files before they delete them permanently. I've spent several days, downloading folder by folder and checking that everything is OK (often is not), since the "bulk download" option does not work properly (does not download all the files is supposed to) most of the time. I would advise avoiding them at all costs.

Scam! For that "company" a lifetime(!) subscription is for about 6 months. They are trying to blackmail you. Start pay monthly or data and account will be deleted. ILLEGAL practice in my country.

ne pourrait on pas engager des poursuites judiciaires contre les pratiques frauduleuses de cette entreprise ? En tout cas, il convient d'éviter tout achat chez des gens si peu scrupuleux.

Like others, I bought a Lifetime account a couple of years ago but I found out they've cancelled our accounts and deleted our data. WHERE'S MY REFUND? Companies considering entrusting their data with Zoolz should stay away. Use something like Microsoft OneDrive who at least have some morals.

I bought a supposed Lifetime subscription a couple of years ago. Just the other day, I found I couldn't log in and that my account had been suspended. It turns out the company will be deleting our data and accounts and cancelling the Lifetime accounts. How do I get my data back and more importantly my money? They've simply withdrawn what we've paid for and should be reported to the regulator. This company is a scam and people should simply stay away.

Bought lifetime service from that provider. Provider just cancelled the service. Stay away!

Awful company. Canceled lifetime membership after a couple years. customer service would not respond after I was critical. What an utter waste of money. Stay away from this company.

Отстой, просто отстой Тоже купил якобы "пожизненную" лицензию. Получил сообщение, что аккаунт закрывают. Несколько раз пытался забрать свои данные - безуспешно, просто игнор..

They offer lifetime plans under different brands, only to cancel them after a couple of years.

Cancelled lifetime membership.

Drop-dead Zoolz!!!!!!!

Dishonest company . They will not stand by their word. They suspended my 'lifetime' account and now I cant even get the data back! Never ever do business with them

this is totally a scam company, I am trying to get my data from my account, and not only that my account has been suspended without notice but they don't answer my emails. thinking in open legal actions better put your money on the casino rather than on this Bu11 5h1t company

Like everyone else... Bought a lifetime account, which they promptly revoked, forcing you to either start paying monthly or to have everything deleted. What a joke. I won't be surprised if they fold up shop and return with another name, ready to scam people again soon. Edit: they have another company already... Avoid Polar back, it is the same guy and the same scam!