Company Details

Scam. Nothing else to say. A scam company !

I paid for "Zoolz Cloud Storage Lifetime of 1TB Instant Vault and 1TB of Cold Storage" only to have it cancelled 3 years later. I will never ever do business with this company again.

SCAM!!! Subscrevi uma assinatura vitalícia, contudo o vitalício durou menos de dois anos. A conta foi suspensa e perdi todos os backups. Uma fraude.

I had a life-time plan which I upgraded from a smaller plan. They sent an email and stopped replying. Phone numbers got disconnected. No reply from email. Total Scam. People pay money to protect data I paid money to lose data

Estafado!!! Han incumplido las condicion de venta y cancelan la cuenta .. Mantente alejado de cualquier producto que tenga que ver con esta empresa

After buying a "lifetime" plan and hoping to "set and forget" - suddenly account is suspended and no back-ups are enabled because "the servers in Australia are being shutdown". They should transfer to another data centre to continue the lifetime service they promised; otherwise a refund should be given but is not offered. We need a data ombudsman to sort out dishonest businesses like Zoolz

I bought lifetime license and they suspended my account and they say that they will give refund for only subscriptions within 30 days or 12 months. Its a big big scam. Zoolz: Now don't copy paste your reply. Shame on you guys.

3 years into a lifetime plane and they cancel it saying the servers in Australia are being shutdown. They should transfer the data to another country and continue the lifetime service they promised.

I bought a lifetime account from Zoolz and now they cancelled their service in australia. They told me to buy another business account at a discount rate so i went a head to purchase it and it’s turn out to they only give me 1Tb of cold storage and no instant vault. You have to purchase very expensive instant vault seperately. Now i asked them for the refund because they did not provide the service to fit my purpose. They wont they wont refund me at all. What a scammer! Please stay away from this company! Never ever use this company again!

Selling lifetime, then a few month later telling you need (not should, need!) to upgrade to a better package. Since most refused, they just cancelled the package and now asking you to upgrade to business package at 90% (lifetime) rebate. In other words, they use a business scheme that is unsuitable (selling too many lifetime or high discount) and then they shutdown your service. They do the same with a sister business called Polarbear.

Zoolz licensing is indeed a scam and their professional ethics tell us long on how much trust you can place in their product/solution. I wish a regulator or Ombudsman would look into these abusive commercial practices. I bought my Zoolz license on a US website with a US credit card, after a few months using their services I received a service cancelation email because my data sits in Australia and Zoolz decided to no longer use the datacenter... It is such a lame excuse for a tool leveraging AWS which is global. Migrating such a small data subset (< 500GB) to the US is trivial but I guess Zoolz simply chose to change their terms of services in an attempt to extort some more dollars from their customer base. Farewell crooks!

Stay away from all lifetime plans, they’ve recently shutdown Zoolz cloud backup, I had 2TB cold and 1TB instant vault lifetime plans, they’ve shut down the service after 2 years, now I don’t know what will happen to my polar lifetime account, they can shut down that too at a weeks notice and start again under a new name, why waste time and energy? storage is getting cheaper with all the blockchain based cloud services coming around, it’s better to pay a bit more and use reliable services that is here to stay.

Total scam. My lifetime storage account was cancelled with no refund.

My name is Rohan Ekanayake. My Licence Key with ZOOLZ.COM is 5233549720874929 , But Zoolz terminated Lifetime service that i purchased after getting money.only provided the service foe few monts. They are cheaters.Zoolz ,You didn’t just cheat on me. you cheated on us. You didn’t just break my heart.you broke our future.F#ck You for cheating on me. F#ck you for reducing it to the word cheating. As if this were a card game, and you sneaked a look at my hand.

When a life plan becomes less than three years, plan without refund or alternative. All of internet user must unit and follow these scammers. They might change their name, but they will never be forgotten! is there is a way to sue these thieves? Zoolz's CEO, Muayyad Shehadeh should clarify what is happening. And i hope everyone mention his name here . Any internet search will be directed to this page forever .

When is a LIfetime plan not a lifetime plan? When it's inconvenient for the company that has sold it to honour its commitment. This sums up the Zoolz approach in a nutshell. If it's so unreasonable a business model now, you have to question why it was considered such a good idea in the past. Zoolz should have come clean and refunded all lifetime payments to get itself out of the negative hole it has now unleashed.

Zoolz is very dishonest. Sold a lifetime plan and aren't honouring it because supposedly it's not a viable business model. It makes me angry to read on their other website a whole webpage explaining why it IS a viable business model. It's also not right that I can't simply download my data in the vault. That was sold as instant access, but when the lifetime was cancelled, the vault wasn't instant either.

Muy cabreado, no cumplen con lo que venden, me dijeron que tendría una suscripción de por vida y ahora me han suspendido la cuenta. Jamás volveré a confiar en esta empresa, me creía que era una empresa seria pero me he dado cuenta que me equivocaba

They offered a Lifetime plan, but after a few years just ended that. I tried to retrieve my files, but it was not possible. Not trustworthy at all !

Compré un almacenamiento de por vida y ahora ya lo eliminaron. UNA ESTAFA, "EMPRESA" NADA SERIA.