184 Shepherds Bush Rd, Hammersmith, W6 7NL, London, GB
Zoolz is a market leading provider of cloud based storage. Our mission is to provide an affordable and secure cloud solution for businesses and home users. Our innovative platform is made with you in mind. The user experience is focused on simplicity, so you will be able to backup and access big data quickly and smoothly. If you’re looking for an efficient and innovative way of securing your data, then contact our friendly team.
Fast responses to the issues I faced
Hot & Cold storage excellent for everyday use as well as the infrequent use of data.
Its no so nice to all computer data entry operators.
I had to contact Zoolz on two occasions for some technical help. Both times they replied very quickly and answered my questions in a non-robotic manner. Thanks again even though my questions were dumb haha
great, convenient, prompt replies
Zoolz is working perfectly on my Mac. Fast upload and also fast Backup. Restore is a little bit slow, but that's for me no problem. It also has a very nice and good GUI. Tip: maybe a program in the future to see my Vault in my Finder (Mac). Philemon Veldheer The Netherlands
Ultimate tool for backup and cloud storage. Powerfull app with lots of settings, instant access to files, rapid speed. Also i should note the support: a very special trouble with my files and upload has been fixed by remote access in a minute. Choose Zoolz if you care about your files.
I am very happy with the service, all though not used it to how I want things as yet. I'm still finding my way around, and have got to admit it's perfect for me
Quick response to account problem. Fixed it right away. Great back up!
I signed up for a free Zoolz account and after evaluating it I bought accounts for both myself and my wife. This is a great way to back up my PC. When I had an issue I emailed support and despite the fact that I emailed them Sunday night (NY time) I had an answer waiting early Monday morning. When the first suggestion did not work I emailed them back and a technician promptly emailed me (even offered to call me on the phone) with a clarification which did fix my problem. Product is working well and support was accurate and prompt
Good for what it does but very limited in my view. I signed up for the Home with 2 users, 500GB of Cold Storage and 500GB of Vault Storage. Problem is it only allows One Computer? I could understand Two Computers but one is a bit stupid as it is supposed to be a backup solution, so if one goes down or you need to log in from a laptop then you can't. OK for a Heapo Cheapo solution it is about worth it. We store everything on a NAS drive attached to one machine so everthing can get archived from there. But right now both users have email and I would have like to back up those files too, but seems I have to go to the additional step of archiving them separately. I was running this as a test to put the Business accounts over but from these results it is not going to happen!
they were very patience for my questions and very fast on replaying throw chat
고객에게 매우 친절한 회사입니다. ★★★★★
Great solutions and great support. The cold backup solution is really efficient and the support team never let me down when I needed help.
I really highly recommended. Excellent contact, Instant reply from support ( not after 1-2 days). And the most important is I got more space than I should.... I had google drive, dropbox, megaupload..... But this one in that price is the best!!!! Really thanks Christina :)
Just tested their life-time product and been happy so far with their cold storage option. Great for pics and videos. One star is missing since its impossible to sync data like one could do it with dropbox or box.com. Everything has to be uploaded using a browser window.
I have experienced exceptional customer service from Zoolz every time I needed it, but today,10-2-2017, was the best. The Zoolz team has a quick response protocol every time. They worked with me over several days this time as we worked out a chat-help session, which was today. The solution to my update problem on one of my computers was solved during this session by a wonderful tech (Thanks, Ra....Don't know if I should mention his name). To solve my issue involved a lot of fixing and took some time, and my Zoolz app is now up and running as it should. Thank you all, but especially to Ra....5 Stars and then some!
Cold storage is just what I was looking for to use as a backup. Works well on servers and allows for customization.
The issues I was having were resolved in a timely professional manner.
eMailed tech support. Response back in about 12 hours. Solution worked.
