Company Details

As a seasoned professional who has been working with World of Wallpaper products for years, I am deeply disappointed to be writing this review. I have always admired and trusted the quality of their wallpapers, which is why I'm giving them 2 stars instead of 1. However, my recent experiences have been nothing short of frustrating, pushing me to the edge of my patience. Over the past few months, I have noticed a significant decline in the quality of their wallpapers. The paper is becoming noticeably thinner, or the material used in some batches is completely different. This change has made it incredibly challenging to achieve a quality finish. At this point, I am certain that using my daughter's drawing block paper would yield a better result. The tipping point came with the recent installation of the Phoebe design in blue, pattern number 50140, featuring birds. Despite following instructions meticulously, pasting the paper as directed, and attempting to apply thinner layers of adhesive, the wallpaper absorbs the adhesive within seconds and becomes unworkable. It is nearly impossible to cut cleanly, even with new blades, which adds unnecessary expense and frustration to the process. Once dry, the gaps between the strips are awful, ruining the overall aesthetic. This has become a persistent issue, severely affecting my ability to deliver high-quality work to my clients in the UK. World of Wallpaper, I urge you to address these quality issues promptly. Your products used to be a staple in my projects, but unless there are improvements, I will have to look elsewhere for reliable wallpaper solutions.

Do yourself a favour and don’t order from this company. A complete waste of time. Terrible customer service and even worse delivery times. Told us they had dispatched our order and 5 days later it still didn’t arrive.

I've been using World of Wallpaper for years in the UK and Australia. They are fantastic at couriering the paper to Australia, it arrives amazingly quickly. I was not happy at all with one of my orders which was the peacock paper. It went up on the wall beautifully and looked great until the next morning when all the joins showed. I followed their complaints procedure to the letter providing photos and answering all their questions on the type of glue used (the one they supplied!) I could actually prove by the photos that the paper was put up correctly with no joins showing because I took photos as I went. So very disappointed in the fact that although I followed it up on several occasions. I didn't hear a thing back from them. Very disappointed with that..... so if anything goes wrong with your order don't expect them to put it right!! However their Wallpaper in general is amazing. I have to add to this for the latest update. I did (albeit eventually!) Get a positive response from World of Wallpaper. They have fixed me up, so happy to report a positive outcome. Thanks Guys! So have updated my review to Four Star

I'm in Australia and ordered the 'Isa Banana Leaf' wallpaper in black and white. The box did arrive damaged, thankfully the contents were not damaged. The image on the rolls was consistent with the website. The wallpaper was actually better quality than I expected. It has a lovely soft textured paper / velvet feel to it. I ordered the powered glue with the wallpaper, which was easy to make. Wallpaper was easy to hang and looks amazing! So happy with the finish.

Wide range of lovely wallpaper to suit all budgets. Easy to order and prompt delivery. Thanks

Excellent choice on an easy to use webbsite. Had to ring witha question and they were very helpful.

Arrived damaged. Tried to explain it was damaged they still refused to refund, Insisting it was my fault. They state on their website they will refund damaged items. They don't. They try, but fail to prove they didnt damage the item, cannot accept responsibility. If you send the wallpaper back , even if damaged , they will not refund rhe postage , which cost £8. For a big company customer service is absolutely shocking. Would never use again.

I had the order here in Australia within a week. Fantastic service and of course beautiful papers.I was recommended your company and wouldn’t hesitate to do the same . Thanks

Awful. Got sent a wallpaper, placed perfectly and applied exactly as I have been for over 10 years of wallpapering. Seams all perfect, woke up in the morning and all the seams had shrunk almost 8mm. Emailed to discuss, instantly got 'its your fault' Went into further details after having to push for 3 days- got told I applied too much paste, then too little. Got told I mixed it wrong, even though its a pre-mix. Wouldn't offer any help at all. Don't waste your time.

Wallpaper exactly as seen with a very prompt delivery time

Beautiful wallpaper easy to hang however a lot of waste with the patern repeat - so buy extra couple of rolls!

Bought some lovely wallpaper unfortunately once up and dry you could see a flaw though one of the rolls. I did message the company but no response. I know have the additional cost of paying for more paper and another decorator to fit so has worked out very expensive.

I have purchased from this company twice now, brilliant selection of papers, very competitive prices, great delivery service, I will not hesitate to order again from them, highly recommend.

I have been hanging wallpaper for over 50 years and this one was so easy to use and the final effect was brilliant (made me smile)

Very easy to order, kept me up-to-date the the dispatch infornation.

I joined the company today, looking for teal wallpaper. I did have a few issues trying to create the account, so I phoned Customer Services. I would have to say, one of the best Customer Services departments I have spoken to in a looonnnnggg time :) The phone was answered promptly each time and my queries were answered quickly and completely, so order now placed and confirmed and I can't wait to get started. My only issue was that I tried to order one type of wallpaper and apparently it was out of stock, but there's nothing on the Website to show this, so I had to phone the customer services to find out why my order wasn't going through. Maybe it would be an idea to put up on the site how many rolls are left in stock so that customers can see at a glance where they stand and to make further choices if necessary. Thank you again for your help :)

Absolutely excellent quality & affordable wall paper. Extremely FAST delivery. Would highly recommend & I won't buy wallpaper anywhere else

Great quality great price

5 stars excellent service

Quick delivery and lovely paper