Kiln Lane, KT17 1DH, Epsom, GB
The largest family-run new & used car supermarket in Surrey with over 1000 vehicles in stock. New car dealer for: Abarth, Alfa Romeo, Fiat, Jeep, Hyundai, Nissan, Nismo, Peugeot, MG, Renault & Dacia.
Greg was a superstar. He made the whole process of trading in my old car for a new electric 500 a breeze. He had the answers to any question I could think of. All in all I would rate my experience at Wilson’s as stellar
Kam was a very charming salesmen and gave us plenty of time to make a decision on the car. We felt like a valued customer.
Very helpful and friendly
Brendan was very helpful answering my questions and letting me view every car I had an interest in. He also explained the next steps and gave me his advice when needed Happy to speak with him again
We found Alex Bridgeman to be very helpful
Alex was very informative and helpful. He made the whole process a pleasure for us.
Not sure if all car salesmen / women all have great reviews but i must put on record my thanks to Alex Bridgeman for his professional , helpful and polite manner in arranging the trade in of my vehicle and the simultaneous purchase of a replacement. Thoughout the process he explained in detail the financial matters , including the pro's and con's of different plans and some in depth knowledge of the car i intended to purchase , probably assisted by the fact his wife owned the same car model ! Highly recommended and a genuinely nice guy.
Had all paperwork ready. She showed me all the controls on the car. Explained everything clearly.
Kind and knowledgeable on the car. Helpful experience
Excellent support, very friendly customer service. Sawan was updating me all the time and he went the extra mile to ensure that I had my car ready and serviced on time. Thank you for your excellent service
The video selling the van wasn't the same van and was a slight difference. The van was ply lined already and yet charged this as an extra. The back sensors was ment to be included and was going to fit these at no extra cost and then told miss understanding/communication and then had to agree on compromise £100 off.
Bought a used car from sales rep Ellie and overall had a great experience from when I first walked in to when I collected my car!
Alex was very professional a guy you would buy a car from.
Bought an MG3. Rhys the sales exec was both friendly and polite. The approach taken, which I most appreciated, was zero pressure. He answered my constant questions and understood my driving habits. The car is superb and fits my driving needs. Great service and I will be back for my next car for the family
Jacob K has been brilliant helping me with my new car. I’ve been kept up to date every step of the way and couldn’t be happier.
Great service Alex Bridgeman was wonderful with everything Thank you 5stars
Booked my car in for its first service on 11/May/2023 for the 22/June/2023. Received a phone call on the 20/June/2023 informing me that their ramps are broken so the need to put back the service to 19/July2023. I managed to get it pulled back to 6/July/2023. This will put me approx. 700 miles over the first service limit. I cannot blame them for equipment failure (unless they haven't maintained it properly), but how long does it take to repair, and what about hiring portable car ramps etc. Surely a bit of ingenuity can be applied. Will the mechanics sit around for a week while it is repaired? What needs to be done on the first service that can't be done on the ground? Annoyingly I'm now going to have to write to Hyundai as well to find out how my warranty is affected if at all. As I say, I do not blame them for equipment failure and will reserve final judgement on 6/July/2023.
Jacob was very jolly chap and good at his job and left no stone unturned. Kim and paul
Finally a response from Wilson by telephone. Two directors from the Sales team both rang to listen to my complaint. Within 3 days they had agreed to do something to sort out my complaints. They were both very professional and very polite. It is a shame that the boss of the service team could not be so professional. They have agreed to do a review to see what needs to be change so that nobody needs to go through what I have experience
Ciara has been fantastic and as a nervous new car buyer made the experience enjoyable
