Elixir House, NW10 7SF, London, GB
I think postage very high but general service was very good
After winning recied my goods within 3 days excellent turn round
The auction was seemless. I had a problem with the condition of the item versus the photos on the auction but to their credit it was dealt with very professionally and with no drama, which speaks volumes about the credibility and confidence dealing with Whiskey Auctions…5*
Smooth transaction+++++
Packing for delivery , especially cardboard boxes, has to be done properly. The boxes need to be folded flat and the bottles placed in a air bubble package. Not put the bottles into the actual cardboard boxes , thus damaging them while putting them packaging into bigger boxes, for transit.. Furthermore, if your auction house offered 0% sellers commission, you would get more sellers , selling on your site..just saying as a regular seller..
Thanks to Whiskey Auction for selling my unwanted whiskey. From the start (signing up online), there were easy-to-follow instructions and seamless service. The process took about a month (including listing items, the auction preview and the auction), but I expected it all to take longer. I am delighted with the results.
The bottles were exceptionally well packed.
Always had a good experience. If there are questions, they always respond very quickly. Just wish they would expand their services to store bottles purchased also.
Overall, very good but a couple of ideas as minibottle collector: Lots have a large number of items, specially when are jugs or decantarse Only two auctions per year looks not appropriate. Might be three or four much better.
The right item at the right price with fast, safe and secure delivery. What more can you ask?
Auction process worked well. Slight problem with the delivery in the sense that DHL tried to deliver before notifying a time. Had they notified in advance, it would have been easy to specify an alternative delivery time when someone would be in to avoid a wasted trip, but in any case they delivered again the next day. Of course delivery problems cannot be attributed directly to Whisky.Auction
Great service, fast and efficient delivery 👍
All bottles always arrive very well packed. Everything is automated and just works. You can also buy bottles and keep them in their warehouse for a while. Absolute professionals... Everything is top notch with these guys...
Prompt service
Whisky Auction provide a great service from the point of registration, auction activity and then finally to completion of any purchases including delivery. I have not yet used them to sell but their offering seems very comprehensive.
I’ve sold through Whisky Auction, but this is my first time buying. Like the selling experiance I’ve had in the past, purchasing a bottle was simple. They are very clear on fee’s you will incur, this allows you put in a maximum bid know what your final cost will be if it was to reach your highest bid. Once I’d paid it only took a few days before my bottle was safely delivered, well packed and exactly what was shown on the site.
Fast response and very helpfull
Professional easy to use set up, from bidding to receipt of goods, Packaging and delivery, is the best most efficient value for money service we have used.
The transaction was straight forward and delivery made within ten days. Bottles were well packaged. I do think the commission is quite steep though but it doesn’t put me off - you don’t get great service for free after all!
No complaints at all,far from it.