Elixir House, NW10 7SF, London, GB
Swift process of getting lots after auction end. Great selection of lots to bid on.
Fantastic site, which always manages to gather a huge selection of lots to auction. Everything always arrives very well packaged and within days of the auction ending. You can buy with confidence.
Auctions work like no other auction I've ever been involved with. YES, it states the workings on the small print so really it's my fault for not fully reading the terms and conditions but basically how it works is this:- If someone outbids you then extra time is added on to allow others to bid, so no real closing hammer time. In other words it makes more money for the site (as if their fees went enough). Unless I'm desperate I'll just buy online now.
All good. Easy to bid on, quick and safe delivery.
Always a pleasure
Easy,quick,good p&p and great items
Unfortunately I followed previous favourable reports here on TrustPilot before using this specialist whisky auctioneer and personally delivering to their office five of my rare bottles of malt whiskies in mint condition for them to auction! Subsequently they managed to dislodge one of the labels from the box of my rarest bottles - their carelessness altered its appearance (and in retrospect definitely caused an appallingly low final auction bid!). I protested at their lack of care and attention which they defended and assured me that it would not affect the final bid price! I also found their listing description of the label condition of another bottle to be different to the mint condition that I delivered it in to them! They advised me not to set reserve prices as they said reserves tend to deter bidders! The final bid prices on four of the five bottles ultimately proved appallingly low and well below even their lowest prior price valuations of them! Obviously these auctioneers are great to buy from - but definitely not the auctioneers to consign rare bottles and sell through! Wish I had never followed their advice and I will never use them again for future sales of my other rare malt whiskies, which I thankfully held back from their auction! Sellers beware!
No worries, great delivery as well.
Easy to use & quick delivery
It would be better to be able to see reserve prices or to have a traffic light system when one is approaching reserve level. this site has some features superior to comparable big whisky auction sites in the filter features , but would be even better if you could search for whisky in age bands like 20-29 years. It is too cumbersome to look individually through 8-10 thousand bottles to see bottling year for a 20-29 year old bottle (which is the present filter on offer.
First time buyer through their website. Everything was simple to navigate and bid. Delivery was swift and well packaged (without plastic). Really great company - highly recommend if you are daunted by auctions.
Top Partner perfect partner in case of whiskyauction
Great Auction, and the safe speedy delivery of the bottles I won was superb. A great all round experience.
A wonderful selection of whiskies and spirits to bid on and when successful the bottles arrive as described and perfectly packaged. Many thanks.
Great operation, always enjoyable to use. Customer service and delivery are top notch and highly efficient. Can't recommend this team enough.
Their service is second to none, and they try to accommodate special delivery where possible. Consistently top service provided.
Always a pleasure to do business with this company. They have very good customer service and their goods are sent out promptly and very well packed.
I have used the whiskey auction for years to both buy and sell whiskey. Great people and service.
Professional, polite service. My bottle was delivered in perfect condition.
Fantastiv auction site. Very professional quick to process orders great post and packageing. Highly reccomend.
