Company

Webster Power Products

397 Coltness Rd, Wishaw, ML2 7EZ, GLASGOW, US

About Webster Power Products

We are a second generation family owned and run business. The business was started by my mother and father in 1977, bringing together precise engineering skills and close attention to detail. Our company philosophy today is the same as it was in 1977, which is to provide you with "THE RIGHT TOOL FOR THE RIGHT JOB". We pride ourselves in not only understanding the jobs our customers do, but also being able to offfer accurate advice, saving you time and money.

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customer 25 October 2017, 14:43

the purchase was cancelled without notice Waste of time

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Dave Gibson 24 October 2017, 20:44

Excellent service. Prompt delivery exactly as promised.

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customer 20 October 2017, 16:43

Had some issueas registering and contacting them by phone... That was a it ridiculous. But items were delivered quickly and as descried

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John 06 October 2017, 13:21

Great service speedy response

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Craig Galloway 05 October 2017, 22:46

Great staff always on hand to help you with anything,you don’t need to go driving around all day as you can get everything in the one place from hiring equipment to buying any tools to get the job done, the dewalt section is very impressive.

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Simon Clifton 02 October 2017, 21:21

*Update* Rob from Websters contacted me and rectified all my issues. It is true that the mark of a good company is not just doing the day to day stuff well, but fixing the issues that go wrong from time to time. I feel very well looked after and would now buy again. I needed a Dewalt reciprocating saw to remove a timber window on a tight deadline. I chose Webster because they appeared to have it stock and significantly cheaper than a more local supplier. I got no acknowledgement email, so had to call, to be assured the order had been received and the unit shipped.... Over a week later (after I had to do the job another way) the saw arrived in a smashed up box, but thankfully with no damage to the saw. I would probably go to a local outlet next time.

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Janet 28 September 2017, 21:33

Extremely helpful and prompt delivery

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anthony 25 September 2017, 14:36

product as expected, delivered quickly, and works great... enough said

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customer 24 September 2017, 15:00

Great service. Ordered on a Thursday morning received goods the next morning.

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Anon 21 September 2017, 23:37

Item was delivered next day as promised at no extra charge which is great. However other than the initial order confirmation I received no further update saying despatched and no way on website to check the status. I tried using their online chat but always said checking for next agent then disconnected. I emailed them but no response. Luckily it turned up on time as needed the item for a job - but I would rather know its on its way and that's how it is wherever you order these days.

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Mr Read-Riseley 21 September 2017, 23:24

very good service and was the cheapest i could find, definitely use again.

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Garry Clarkson 21 September 2017, 02:43

Excellent service. Quick delivery. Would definitely use again.

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Colin 20 September 2017, 19:02

ordered jigsaw and circular saw on Saturday evening, got both on Tuesday morning, phoned Monday they told me the order was being processed. Excellent value for both saws, best value around, especially after checking other sites including "the big one". Will use again.

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Stephen 19 September 2017, 23:46

Received exactly what I'd ordered, the very next day, at a great price.

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customer 18 September 2017, 22:04

Went in to view their dewalt products., Found staff very co operative and very friendly, so much so I came out of the shop with 2 products.

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Ian 18 September 2017, 01:49

Excellent service, Fast,reliable,and true. Recommend their services to anyone. Spoke to Robert customer service 👍👍

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customer 17 September 2017, 12:33

Excellent service and fast delivery

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Mark Smith 14 September 2017, 21:54

Missing product on initial delivery. Spoke to customer service. Had to wait a further 2 days for missing product to arrive. Asked customer service to specify to courier to leave parcel in a safe location but guess I was not clear enough on my instructions as returned home to find card through the letterbox "Sorry we missed you ". Now I have been inconvenienced further having to track down a telephone number to contact courier to arrange for redelivery and leave in a safe location. Altogether not a five star service. Lucky to get one........ After the initial problems I was contacted by one of the online sales team who was upset to hear about my issues. He listened to the problems and said he would speak to the relevant departments. It was nice to see that in todays world of business distributors actually care. Since my initial phone call the things that were discussed have happened and I have to say that I would definitely be willing to try them again. Well done on your customer care......

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Andy 11 September 2017, 02:01

Great Service, Very fast delivery, all as it should be..!

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Bryan H 10 September 2017, 03:37

Great products at a great price and free next day delivery which arrived before my 11am cup of coffee. Highly recommended