Company

Vetsend

Emmerblok 1, 4751XE, Oud Gastel, NL

About Vetsend

Vetsend.co.uk is an online pet pharmacy that offers an extensive range of products to improve and maintain your pet's health. Our range includes high-quality pet medication, (diet) food, daily supplies, accessories and other care products for dogs, cats, horses, rabbits, birds, rodents, reptiles and amphibians. We offer thousands of items by well-known brands that can be ordered online swiftly and securely. Professional Service Our in-house veterinarian is available for professional health tips and advice on veterinary products and our Customer Service team is happy to help you with any questions regarding your order and the order process.

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Diane 11 May 2022, 05:16

I ordered a food container for my dog, however it arrived damaged. Packaging was inadequate simply placed in a box… I made contact and received a full refund which appeared the following day.! Very quick indeed I was impressed.

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Frankie Wootton-Kelly 10 May 2022, 22:49

The produce arrived on time as as specified. Would definitely use this company again.

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Yolanda Durham 10 May 2022, 21:38

Great products and service - many thanks!

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Michelle 09 May 2022, 23:59

Kept updated on order,order arrived as stated and with good packaging

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Sally Hammond 09 May 2022, 22:02

I ordered sheep licks two weeks ago, and they have not yet arrived. There appears to be a problem with the delivery company being used. I wanted these quickly and have now bought some elsewhere whilst waiting for my order.

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Jane Lythgoe 09 May 2022, 20:01

Speedy delivery perfect item

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Lillyrose 08 May 2022, 14:01

Excellent service

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BEVERLEY HOPPER 08 May 2022, 02:04

Very impressed. Easy to order and quick delivery

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Ian 07 May 2022, 23:02

Excellent no quibble refund policy

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Jackie 07 May 2022, 20:28

Brilliant service all the time

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Marilyn Gay 07 May 2022, 20:10

Good service excellent delivery

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Cris. Ricketts 07 May 2022, 16:44

Quick, seamless transaction. All good!

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Jim 06 May 2022, 20:08

Ordered two retractable leads off them which were received promptly, however one of them has jammed and won't retract. I contacted Vetsend asking what was their procedure for returning faulty items under warranty, they have ignored my emails! Poor to no customer service from my experience.

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Melanie Cook 06 May 2022, 18:05

This is the second and last time I use this company. Firstly they tell me 4 days after ordering, that I had not paid, even though my bacs clearly showed that they had taken the money out 3 days earlier. Contacted them twice and they ignored both my emails and my account shows that order not even active. Unbelievable! Next time I shall order from my own country and use only a professional company. My order number is 7732880

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Edward Hollies 05 May 2022, 20:42

Sadly 1 bag of food didn't arrive Another 1 dispatched but still waiting. I would not have ordered if I had know it was dispatched from Holland. Hopefully the replacement will arrive soon

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Colin Hewitt 05 May 2022, 15:44

ALL VERY GOOD

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Beverly Field 04 May 2022, 22:52

Ordered the top 4 in 1 tee shirt for my dog as she has a growth and the area needed protecting. The top is soft and and gives her the support she needs . The top also works as a comfort when she gets stressed. Will be ordering another for when the one is being washed . Can totally recommend this company for keeping the customer informed on delivery, good service and products are the same as illustrated .

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Mrs Mcmahon 04 May 2022, 03:26

Came well packaged. Came promptly. All good.

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Jack Wharton 04 May 2022, 00:14

First class service throughout excellent highly recommended

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Barry 03 May 2022, 21:54

A very good service and cost for a difficult product to obtain after Brexit.